Management Services Inc

My father who is 95 has been caring for my mom who is 97 and has had memory issues for a number of years. They had a part time weekly care giver who was very good, but over the last year it became apparent that they would both benefit living in a memory care facility. (I live in another state, but visit them monthly.) We got some recommendations from a hospice volunteer and did our own online research. We toured five different facilities and felt that Crossroads Lakewood was the best fit based upon seeing the staff interacting with residents, cost (monthly & community fees) and the facility itself. My parents have been at Crossroads for a little over a month now and are doing very well. They have a two room apartment with a southern exposure so it's nice and bright. My dad raves about the staff and the food. A lot of my stress have been relieved because I no longer have to worry about whether they're taking their meds and eating regularly.

My dad is really happy at Lakewood Memory Care. The entire staff makes him feel special and well cared for. He loves all the activities, and always participates . I have never heard a staff member speak to any resident with anything but kindness and respect. He enjoys all the meals, and holiday events. I am so grateful for the care my dad received. My peace of mind is priceless.

Thank you to the crossroads team. You made my parents lives so meaningful! All the new friends they have made are amazing. Food is wonderful and we can’t say enough about the excellent staff. Thanks for all you do

We moved my father to Lakewood Memory Care from another facility. What a blessing LMC turned out to be for him. He was so much happier in his new home. He wore clean clothes every day and bathed regularly. He stopped complaining about the lack of food and liked the meals served. His room was picked up daily. I truly believe the staff really care about the patients and treat them as one of their own family members.

Now that my Mom is settled into Lakewood Memory, things are going very well. She seems to have become comfortable with her surroundings. We are very pleased with the way things are going and are happy with her care. The staff is interacting with her well. Right after she moved in, she fell out of bed and had to go to the hospital, so we were a little worried but since then it’s been really good and I don’t have any complaints at all. The facility seems to be kept very clean. The nice thing about this place is that, when we first walked in, it didn’t feel like a nursing home. The room seems clean and they do her laundry once a week. With the experience we’ve had, I would recommend them.

Dad has lived at Lakewood Memory Care going on his seventh month now. We have been very pleased with his care. The staff is always friendly, helpful and willing to go out of their way to help the residents.

My father had lived in Green Mountain Brookdale for several years. They increased their rates by an incredible amount. There was no way we could afford to keep him in that facility. The rate increases were incredible. For example, they were charging over a $1,000 a month for a mechanical soft diet. I toured a few facilities and I called a Place for Mom. I received many good referrals. I had already toured Lakewood Memory Care and it popped up on a referral. I am very impressed with this place. Every single person who works there has introduced me, letting me know their name. The room is larger than the previous facility. The hallways are wider. The facility is cleaner. This place is made exclusively for people with memory problems. The one area that needs improvement is their activities. I will say Brookdale Green Mountain had an excellent activity director. I am not sure what is going on with the activity director at Lakewood, as I haven't seen her for awhile. Lakewood still had fun activities planned, for instance a "senior prom." My father has experienced some health problems which is not the fault of either facility. He is now in hospice care.

I think this place was best suited for my mom's situation. They a friendly, kind, and very loving towards my mom and myself.

This community is outstanding. We like that the staff are helpful and always keeping us informed on her progress. The meals are very good and she enjoys the variety. We are happy to see her participating in a lot of activities. We needed a place for her that is secure. We con not be happy for the care and the value that is given here and would recommend to others.

Wonderful place! An entire community that is focused on residents with Alzheimer's or Dementia. Very much a home-like setting that is warm and comforting.

My loved one was previously a resident at Crossroads at Lakewood Memory Care. The move in process was very smooth. The housekeeping was exceptional. The meals always looked very delicious. The staff was very conscientious and friendly. We enjoyed them all. I would highly recommend Crossroads at Lakewood Memory Care to family and friends!

If you care about your family and friends, I would strongly suggest you NOT put them in Northglenn Crossroads. We moved my mother into Crossroads in [date removed]. The reason for the move, she had dementia and was not able to remember to take her medicine and also she wouldn’t eat. At first Crossroads appeared to be doing well. Then my mother reported to us that a man was sleeping on her floor in the middle of the night, someone was shaving and using her mouthwash one morning, people stealing her pop and candy. She reported this to the head people at Crossroads as did we. They didn’t believe her or us. We then put a video camera in her room and observed and discovered she was not receiving her medication. We noticed excessive bruising on her arms and hands which they could not explain. We immediately moved her out of Crossroads.