Golden Millennium Enterprises

The staff that offered the tour of the community Luther Manor at River Oaks were very friendly. They were able to address all of my concerns. They were very informative and shared that they offered a lot for the residents. They are a larger community offering more opportunity for the residents to socialize. They offer a number of activities for the residents to enjoy. They have a schedule for bathing and cleaning the rooms to ensure its completed.

She's really happy there. It's really good. We looked around for various different place and this was the best choice. It was a smaller group of people where she could get more attention.

Nice facility, great location. I felt my mom would benefit from more activity & socialization.

Cost is higher than expected; bedrooms are small; good selection of activities; bathrooms have standard bathtub which residents don't use for safety reasons; a large shared bathroom with walk in tub and shower are available for usage; family members encouraged to attend outings with residents; pretty wooded setting.

If you actually care and love your loved one, DO NOT LEAVE THEM AT PARK HILLS WEST. This facility is understaffed, mismanaged, and the owner is only out for money. He doesn’t ACTUALLY care about taking care of residents. My family visited my loved one at Park Hills almost every single day, so we had plenty of time to observe not only the staff, but the facility as a whole. In the six months that my loved one was at this facility, here are the disconcerting things that occurred: • In late [date removed], the facility was SEVERELY understaffed. Temp workers were brought in and there were several days that there were only temp workers, and no regular workers who knew the residents and knew how things ran at the facility. In this instance, one of my family members had to tell the temp workers how things ran and gave instructions for how to care for residents. • One of my family members who visited my loved one while at Park Hills had money stolen out of her wallet by a temp worker.