Gardens Memory Care

I would give Ortega gardens a 5 in all the categories. The staff at Ortega gardens go above and beyond for the care of my mother. I'm not sure how I got so lucky finding such a wonderful place to take care of my mother who suffers from dementia. The staff, there are truly committed to making sure everybody is comfortable and happy. It gives me peace of mind, knowing my mother is in such a wonderful place. If I could give them a 10, I definitely would.

I feel that the staff really cares about my dad. The staff always seems very helpful and happy to be of help. I know dad is safe at Mt. Pleasant Gardens! I also love to see the frequent activities and interactions staff have with residents. For me, that was the most important thing I was looking for in a home for dad.

[name removed] who gave me the tour was amazing! Knowledgeable, kind, patient & understanding. Memory care is their primary focus. My mom has dementia. This was a perfect fit.

Love this place for my mom! She is stimulated, well-cared for and safe. I love the all the fun they have. Staff is awesome and my mom is happy which helps with such a difficult decision. I highly recommend Ponte Vedra Gardens.

My mom is always telling anyone who visits her how nice the staff is to her and how beautiful she thinks the facility is. The fact that PVG is a dedicated memory care facility was very important to us in making our decision to move mom here from another place. She is much happier here. Covid brought challenges to the health care community, especially the long term care and dementia segment and PVG has handled this crisis exceptionally well.

My parent has been a resident of Ponte Vedra Gardens for a year. After having experienced other places, my family realizes that PV Gardens is special. Its size is intimate and that accounts for some of it, but it is the people at PV Gardens who make it exceptional. The leadership, the care givers, the staff, the people brought in to interact with the residents - everyone - has a commitment to and passion for caring for the elderly in the journey through dementia. I'm pleased my parent can be in such a vibrant and engaging environment. And, I have great peace knowing my loved one is cared for so responsibly.

While assisted a podiatrist I could feel the loving atmosphere. The facility is immaculate with very warm employee's

I really loved the place. Only minor glitches but they definitely filled a need I had. Ortega Gardens didn't seem like a care facility. It felt like a home and he was happy there. Based on the experience we have had so far, we would absolutely recommend this community to other families.

When I was looking around for a place two years ago, this was the cleanest one that I came across. It is still clean and organized. The staff keeps me well informed of happenings and/or issues. They use flyers, emails, texts, phone calls, in person. I have not received a carrier pigeon or smoke signal yet from them. The majority of the staff is very friendly and polite. There is a courtyard in the middle of the facility where residents walk and plant flowers or vegetable plants if they like, of course with supervision. I would highly recommend this facility.

The facility is the most caring and well run place. My loved one has since passed but it was hands down the place my siblings and loved having her there. I would recommend to others, their approach to memory care is fantastic.

It's been a very positive experience. We picked this community, because I had a better "feeling" about it; staff super-friendly and had less turnover in staff. I would recommend this community to other families.

I toured San Jose Gardens Alzheimer's Special Care Center and it was a great tour! The cleanliness and friendliness were both great. However, it's more expensive than some other facilities in the area.

This has been a great experience for my loved one and the family. It has taken load off my shoulders for caring for my loved one. The staff are caring and the communication is great. They are quick to respond to questions or concerns that I bring to their attention about my loved one. There is music, ice cream cart, exercise and more as some of the activities available for the residents to participate in.

The care the residents receive is fantastic; they really care about the residents. Communication between the community and our family has been good. They have an app where you can receive updates. I also periodically visit my mom in person; so between the two, I get a lot of information. The community is locked and secure, with everything all on one floor. I feel safe and comfortable knowing my loved one is there. I would recommend San Jose Gardens to others.

I just want to say thank you to everyone at Ortega Gardens. Our family would absolutely recommend this facility for others looking for memory care for their loved ones.

My dad is well taken care of and tended to in a compassionate and kind matter. My brothers and I have peace of mind knowing that this facility takes wonderful care of our loved one. Thank you all so much for what you do!

Mount Pleasant Gardens was a very nice place. The facility focuses solely on memory care residents. The staff seemed to be very caring and friendly. The downfall was that there were a lot of residents here and I thought it would have stressed my mother out.

Our family had an in person tour and [name removed] who we spoke with and toured with was fantastic. She was absolutely wonderful, we like the smaller scale of the community, it was beautiful but just out of our price range

My husband is doing amazing here, this is exactly what he needed. The facility focuses only on memory care so the staff are very knowledgeable. They have 2 wings that are split into the higher functioning and lower functioning residents. The facility is smaller and extremely clean. They have tons of activities provided for the residents.

They provide excellent service. The staff are extremely caring and very professional. There's nothing negative to say. We've had a fully positive experience. My mother has Alzheimer's, and she has done 100% better there. They specialize in memory care, which compared to the place she was at before that had both assisted living and memory care with no specialization, the non-specialized community just does not compare. If your loved one has Alzheimer's or advanced dementia, they belong in a memory care specialized facility. I can't stress that enough. And I would say Ortega Gardens is one of the best.