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Charlotte's Home, Inc

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9.2

Review Score

17 reviews
2 communities
Starting from $X,XXX/mo

Charlotte's Home, Inc community listings

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Charlotte's Home, Inc II

13715 Village Mill Drive, Maugansville, MD 21767

Starting at$X,XXX+ monthly
Photo of Charlotte's Home, Inc II
9.8
Review Score
10 reviews

My Dad had dementia so he provided limited feedback but based on the experience we have had, we would recommend Charlottes Home to other families who may need a place for their loved ones.

Provides: Memory Care, Care Homes

Charlotte's Home, Inc II is a residential care home for seniors located in Maugansville, Maryland in Washington County. Maugansville is a tranquil small town in the Northwestern part of the state. With just over 3,000 residents, Maugansville offers the relaxed pace of life and strong sense of...

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Charlotte's Home, Inc I

212 Maple Avenue, Boonsboro, MD 21713

Starting at$X,XXX+ monthly
8.5
Review Score
7 reviews

They do not have enough staff members and the turnover of the staff is very fast. Overall cleanliness also needs to be improved, especially in the bathrooms. It all has to do with the staffing, but [name...

Provides: Memory Care, Care Homes

Charlotte's Home, Inc I is a residential care home for seniors located in Boonsboro, Maryland in Washington County. Boonsboro is a quaint rural town at the foot of South Mountain. It is close to the Antietam National Battlefield and offers a variety of other historical sites to enjoy with...

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Viewing 1-2 out of 2 communities

Reviews
for Charlotte's Home, Inc

9.2
Review Score
17 reviews

Review Score

17 reviews
9.2

Out of 10


5 star

59%

4 star

18%

3 star

6%

2 star

12%

1 star

6%

A Place for Mom has scored Charlotte's Home, Inc with 9.2 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Charlotte's Home, Inc has 17 reviews with an average "overall experience" of 4.2 out of 5.

Overall Experience
10
3
1
2
1
Date Submitted
1
4
6
Reviewer
0
10
7
0
Care Received
11
6
1-17 of 17 reviews
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5.0
Anonymous - Family/Friend
Memory Care
June 26, 2024
Verified Review
Charlottes Home review

My Dad had dementia so he provided limited feedback but based on the experience we have had, we would recommend Charlottes Home to other families who may need a place for their loved ones.

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

4

Staff

5

Value for Cost

5


5.0
Aura - Family/Friend
Residential Care Home
February 6, 2024
Verified Review
A home away from home

I think this is great for home feeling .. and not feeling like your stuck in hospital . The rooms are spacious and I can pop in anytime I want the door is always opened ... and I like that. The staff is taking great care of my Dad and he seems well settled.The home feeling ... and not being overwhelmed . It is quiet and not a big sterile clinical setting ... home cooked meals and a consistent staff.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

3

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Residential Care Home
November 2, 2023
Verified Review
Charlotte's Home Experience

My loved one was previously a resident at Charlotte's Home and everything about his experience at this facility was great! The cleanliness and friendliness were great. The staff, care services, meals and activities were great The value for cost was very good. I would recommend Charlotte's Home to family and friends.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Peggy - Family/Friend
Memory Care
May 2, 2023
Verified Review
Would recommend

My husband was there less than 1 month when covid rules went into effect. During lock down they worked with me to face time but my husband did not response well. When I was allowed to visit we could visit outside the home on porch. They kept in touch with me throughout. In the end they worked closely with hospice to transfer my husband to [community name removed] where I could spend his final days with him.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
Barry - Family/Friend
Memory Care
December 13, 2022
Verified Review
Great Place

The support staff is phenomenal with the residents and their visitors.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

5


5.0
EH - Family/Friend
Residential Care Home
March 2, 2021
Verified Review
A loving home like experience

We chose Charlotte's Home because of the value for the money and it was a smaller group home and met all of my moms needs. They were great with communication, they always took my phone calls and helped me communicate with my mom. The caregivers would let me face time her on their own personal cell phones. I would recommend them to others who are looking.

Cleanliness

No data collected

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

No data collected

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
June 7, 2017
Verified Review
Care for mom

The care here for my mom is excellent. The staff are nice and caring. The community is clean and they offer a nice variety of healthy meals. This is a very caring community for all the residents with a good atmosphere. We would recommend others families to this community for the good value and care for a loved one .

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Toured community
Memory Care
February 15, 2017
Verified Review
Tor for care

This was a good community that I toured. The staff was very nice and helpful to the questions I had on the care that was given. The menu was appealing and the community was clean. I liked what this community could offer and would recommend this to others for the care of a loved one.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Toured community
Memory Care
October 28, 2016

I was very impressed with the community. It was very homey and friendly. The rooms were laid out quite nicely. I look forward to taking mom to visit and try one of their meals.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Memory Care
January 20, 2016
Verified Review
GREAT PLACE

There is nothing this facility could improve. They are doing a great job here. We're very pleased to be apart of their facility.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
Anonymous - Family/Friend
Residential Care Home
January 2, 2024
Verified Review
Charlottes Home

They do not have enough staff members and the turnover of the staff is very fast. Overall cleanliness also needs to be improved, especially in the bathrooms. It all has to do with the staffing, but [name removed] was very nice.

Cleanliness

2

Friendliness

4

Meals & Dining

4

Care Services

3

Activities

3

Staff

4

Value for Cost

3


4.0
anonymous - Toured community
Residential Care Home
November 4, 2021
Verified Review
Tour of Charlotte's Home

We really liked Charlotte's Home and the fact that it was an actual house. The location was just a little further away than we would have liked and she would have had to share a room which we did not think she would like.


4.0
Anonymous - Family/Friend
Memory Care
March 2, 2015
Verified Review
1 month experience

My mother has lived in this facility one month so far. She has been very well cared for and has made many friends. She is now getting the social contact that she has been lacking at home. Mom does have some complaints regarding the friendliness of the staff but I have been impressed with their efficiency and competency. They have a hard job to do and dealing with residence who don't always want to follow the facility rules does have an impact on the attitude of the caregiver. The facility is an old farmhouse in need of some maintenance but it has a very warm atmosphere as opposed to the cold institutional feel of many similar facilities.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


3.0
Anonymous - Toured community
Memory Care
December 20, 2016

Upstairs was not good for my Mom

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


2.0
anonymous - Toured community
Residential Care Home
November 16, 2021
Verified Review
My Tour Experience

As soon as I walked in, I didn’t have a good feeling. The tables they sat at had linoleum on them, and it was peeling up. You had to walk through the kitchen to get to the other rooms. It just wasn’t for me, so I knew it wouldn't be for my loved one.


2.0
Anonymous - Toured community
Memory Care
July 30, 2021

I was not impressed with this place. It is older and needs some remolding. Plus Mom would have to share a room. That is a No

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


1.0
Anonymous - Toured community
Memory Care
February 21, 2016
Review of Charlotte's Home, Inc II - Maugansville, MD

Poor Only 2 staff members there Very cluttered Would not recommend to anyone

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


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530 Fifth Avenue, New York, NY 10036

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