Careage, Inc

The administration and staff are generally lovely. Activities are well planned and the people care. I really appreciate the referral to this place. My dad actually chose it after touring. My mom with dementia felt very comfortable and happy in the environment during the tour and actually was wondering out loud why we were leaving after our first visit. My dad really put weight on this as her affect of comfort and happiness was very important to him (and to me of course). Based on the experience we have had with Patriots Glen we would definitely recommend them to other families.

The times we have been able to see the community the cleanliness is great, and the staff members we have all encountered our wonderful and the care takers have great responses. During Christmas they brought in Santa and we were able to take a picture with him. The staff were very accommodating to us being able to meet with our loved one outside they had made for us, they have really done their best to accommodate our wishes.

Everybody was friendly, very open, and very willing to help from the time we walked the door to the time we walk walked in the door. My advise to those looking for memory care, is don't wait, move them in when they still can understand. We chose this community because it was smaller, I liked the set up, the people were very caring, it was organized, and clean. I would recommend this community to other families.

We chose this community because the marketing staff was incredible, and the had visiting physicians who believed less in more with regards medications and she excelled and blossom back to herself. The man who oversees nursing was wonderful and helpful to our family. The unexpected end of life care was compassionate and exceptional.

My Mother spent almost 2 years at the end of her life enjoying all the benefits that this facility offers. The flexibility, atmosphere, activities, ease of get to doctors’ appointments, attention to medical requirements and personal services was very appreciated. The staff is very friendly and reacts quickly to any adjustments that are necessary. Access to management is incredibly simple and they work towards understanding the specific needs of my Mom., then implementing the desired results.

Very nice upscale place. Just like a hotel, only better. Mostly military and dependents, but not exclusive. Very active people wonderful amenities. We felt welcome. We could fine ourselves living comfortable here.

Patriots Landing is a great place to live. The building is bright and clean and the staff friendly and helpful. There are lots of activities if you want to keep busy and a library or your own apartment if you prefer some quiet time. And there are plenty of amenities to suit different interests. There are individual garden spaces for those who love to garden, a putting green and my personal favorite, a swimming pool. There are exercise classes and craft classes as well as monthly birthday parties. There are two dining rooms and by the way, the food is really good. The service staff in the dining rooms is wonderful. They are friendly and very compassionate. I have witnessed them helping elderly residents with patience and love when they have difficulty expressing what they want, even interpreting mimed words when the resident doesn't have the words to express what they want. The main building has studio as well as one and two-bedroom apartments. I rent a studio apartment and I'm very happy there along with my two cats. I have a weekly housekeeping service that cleans the apartment, changes the bed and washes the linen and towels. If your own house is preferable, there are individual houses surrounding the main building. This is a good place to live and I would not hesitate to recommend it to anyone. Dupont is a great little town and Lacey and Olympia are nearby. I think if you came to visit you would find much to like.

After many years of sub-standard care, we moved mom to Patriot's Glen. We are so happy we did. Don't go on just price to assume more cost means better care! The staff at Patriot's is kind and caring. The facility is well maintained and clean. Mom spent the last months of her life so much happier. Thank you PG for your professionalism and compassion. I cannot recommend you enough!

Patriots Landing DuPont, WA Both of them like Patriots Landing a lot. Dad was actually more positive than mom but both were very impressed. Dad went from 5-10 years before he’d consider moving (new location 6 feet under) to 1-3 years. Change is really hard for anyone, so I see this as going in the right direction. At least now he is not negative about the place but rather just the change. We started out with a complimentary lunch in the dining room and were given breakfast, lunch & dinner menus to choose from. Same is true for everyone-anything from any menu 7[removed] Fish-n-chips, fried liver, Belgian waffles, burgers, filet mignon...menus vary from casual to upscale. Folks loved the meal & service. Staff knew the residents around us by name, were very friendly & prompt, and there were plenty of them. I timed it when a waiter said he'd call for a residents' escort back to her room: 1 min 30sec before she arrived with a smile & greeted the lady by name. We toured: the gym (not a lot of equipment), pool, victory gardens (small raised plots-no bending to [removed] for each resident who wants one, library/reading room, large activities room and 2 bedroom apartment all inside the main complex. No weird smells and everything is clean. Then got in extended golf cart to see a 2 bedroom "bungalow". One happened to be empty. It was larger of 2 styles- bout 1650- 1700 square ft but that includes the garage. They liked the house the best. I will forward the floor plans & pricing list also. Similar to what they have now but smaller. There are also some others (25 houses in all, some detached, some duplexes) that back up to the woods with a back porch very much like their house now. Kinda amazing how similar they looked. Even have deer wandering around. The facility owns 27 acres around them so no adjacent building/development going to happen. Negative comment: Mom - Isolated from any other community. At same time - liked that no one can develop on top of them because they're on 27 acres. Mom mentioned how difficult it would be to part with some of her furniture and stuff but that will be true no matter where they go. Houses are for Independent living only but do include maintenance of inside& grounds/yards, 1 meal a day, all facilities in main complex, utilities, TV & weekly house cleaning & linen change and transportation to medical appointments. Main complex has Independent, Assisted and Memory Care on site. Assisted is al a carte and they gave us a list of those services and costs per mo. added to rent. Thought I had it, but looks like it got into mom's packet. I'll make a copy next time I go over - Probably this weekend to celebrate their 10-year AA anniversary. They have a waiting list. Some people on it want to move in 3-9 months, 1 yr, or 5 yrs. She said the lists vary depending on which housing you request, but if you need to get in before your particular unit type is ready and you’ve already paid the 4k, they can move you into something else until your 1st choice is available and then you are next in line as in-house resident. She said it very rarely happens that someone who wants in can’t get a place at all. Wait list &/ registration cost are same $4000 and once paid it locks in at that rate no matter when you choose to move in. When folks come up on wait list for the type of place they stipulate Patriots Landing (PL) calls. If you aren't ready, they just move to next person. Folks DO NOT lose place at top of list and have 1st right of refusal every time the property choices become available...after in house residents that is. If at any time they decide they don't want to go there, PL refunds the entire $4000. BONUS: Patriots Landing offers a 2-day expenses paid stay at their facility to enable future residents to be sure they like the atmosphere and can connect to the other residents. Very cool. More men than women here which is unusual and 85% are retired military. About 250 residents in 170 apartments/houses. [Removed], the Director of Marketing, was friendly, personable and not pushy. She won’t call or bug us or mom & dad, but rather wait to hear from us. On a side note – her son-in-law is the poster boy for Wounded Warrior, [Removed]. Seems there’s no good reason not to pay the 4k to get on the wait list soon and mom and dad agreed. We agreed that we should look at a couple more places - Something in Gig Harbor and perhaps Silverdale area. Mom likes the idea of those locations because they can keep their doctors (Dad’s skin guy Rasmussen sp? &mom’s hearing specialists). Not absolute, but worth thinking about. I’ll look into Silverdale as we have one in Gig Harbor. And on that note…see next attachment regarding Brookdale in Gig Harbor.

The value for care just can't be beat in my opinion. Our family just moved our mother suffering from dementia to Patriots Landing "Memory Lane" a little less than a month ago. We are very pleased with the staff attentiveness. The engaging activities and cleanliness of the facility are excellent. The fact that there is a licensed nurse on the floor at all times is excellent and not something easily found at other memory care providers. The cost of care is competitive, straightforward, and clearly has a cost ceiling--also something difficult to find at other facilities. In fact a lot of care that costs extra at other places is included in the base rent at Patriots Landing. Our family is very pleased and our mother has improved in every way since moving her to Patriots Landing.

I have nothing but high praise for Patriots Glen. They took wonderful care of my mother and were very attentive to her needs. She loved the food, the staff and her room. She very welcomed and enjoyed the company of the other residents. Thank you Patriots Glen!

Overall pleasant. Not a job to the staff but a calling.

I am very happy with the care at Patriots Glen. It is a smaller place which means really good care and one on one attention from the staff to the residents. The place itself is very nice and clean, and everyone there is extremely friendly.

Our father was at Patriots Glen for 4 years. The kindness, respect and support he received during that time was excellent. Everyone seemed to go the extra mile to ensure his happiness. Thanks to all at Patriots Glen!

To all at Patriots Glen and staff! We continue to think of you and appreciate your every kindness & gentleness you showed to our father and mother. You each gave them good and loving care for which we are eternally grateful and for which we want to express our thanks. Louise H family.

This was my first choice. I really liked it, the people were nice, and it was a really nice place. It was perfect, except for the location, ultimately it wasn't close enough for family to be able to visit on a regular basis.

My loved one is very happy and thrilled to be residing at Patriots Landing. He wanted to be in a place that offered lots of activity, and he it there. He's always busy. He even participates in pool tournaments. The meals are awesome, and very accommodating to the family stopping by. They keep the faculty looking immaculate. There's no smell at all. They have housekeeping once a week, and a nice laundry room to wash your own clothing items. Patriots Landing caters to military people, or those associated with them.

Patriots Glen has been a fine experience for my brother. The staff there is great. They are very flexible, willing to work with you. My brother enjoys the activities they offer, especially the field trips that they take the residents on. They will also take them to their doctors appointments if necessary. The food is fine. There were a few struggles at first but once the staff understood my brother's medication schedule, then things were fine.

Very nice. Good location for me. Not as much for Mom. Price good, 10% discount for veteran widows. Small and comfortable. Not as overwhelming.

Patriot's Glen is a wonderful and caring facility that is managed and staffed by people who genuinely care about their residents. They offer a high level of customer service and provide a "peace of mind" for those who have their loved ones living there. They work very hard to offer activities and events that make the residents feel welcome.