Bickford Senior Living

The staff seem always willing to help or point you in the right direction to get any issues resolved. The facility feels less like an institution and more like a form of a home. There are less residents than other more typical assistant living facilities.

Facility is beautifully decorated and very very clean! Staff is great and communicative. I love this place for my Mom!

5 for all categories except food. Presently between getting a good cooks, so it was great, now it's iffy, hope for better soon and based on the experience I have had so far, I would absolutely recommend this community to other families.

At that time we were able to negotiate on the apartment price, but not the care They gave two separate numbers you paid care for one thing and you paid for the apartment separately So it made it more affordable for mom She had a studio and it was great for her mobility issues and balance

What they could improve on would be more outings, but yes we would recommend Bickford of Omaha Hickory to other families based on the experience we have had so far.

After realizing the need for assistance while battling cancer, I came with my friend to visit the Rivers. My friend moved to the Rivers at the last months of his life. He was able to receive assistance with tasks of daily living and be with his dog, Sully. I will be forever grateful to the wonderful staff at the Rivers for their ability to make his last few months so much easier. Communication was always wonderful and the facility is well kept and well managed. [name removed] truly found the peace he sought under your care!

We had been trying to get my parents into the same facility but because they needed different types of care, it wasn't working out the way we hoped. I called A Place For Mom to see what else was available in our, and Bickford stood out. Even though we weren't quite ready to make the plunge for different reasons, [name removed] kept in constant contact with me. She would text and check on our situation and the health of my parents. One day my dad fell and hurt himself. We knew it was time. The place we wanted to be to keep them together hadn't given their approval yet. However, it was urgent to get him somewhere, and [name removed]helped us get him moved in within days. He was at Bickford for a month when the other place approved him. The staff at Bickford was so kind to him and to my family. I would recommend Bickford to anyone who loves their parents as much as we do. Thank you so much, [name removed]and staff. You made this transition so much more peaceful than we ever expected.

All 5s. My mom has a wheat allergy and they have accommodated that well. She also takes a number of supplements prescribed by a doctor, but not prescriptions. They worked with us to manage that as well. Frequent communication and everyone is always so nice!

respond to questions and needs. I would recommend this location to anyone looking for a place for their family to live. They helped us through a very difficult time. I would 100% recommend this facility to anyone looking for care for a loved one.

They have friendly staff. it is very clean. They are accommodating and helpful. They have recently remodeled the lobby, dining area and other common areas.

Staff has been friendly and Mom loves her caregiver. Comfy and homey feeling. Great community.

We are very fortunate that there is an insurance policy to help. The activities director goes above and beyond to have different activities - I know other places do that as well but the place has a nice homey feel when you walk in the front door. The cooks have really gone above and beyond as well - really trying to offer up multiple options for a picky eater - and the Nurse is always available to help with concerns or questions. They have very hard working staff who always say hello when they see you visiting.

What we like the most about Bickford of Bloomington is the way they make it feel like home for my step mom. Yes, I would recommend this community to other families. Our family experience Bickford of Bloomington has been great. They work to have a place for my step mom with 24 hours. They have also worked hard to make her feel at home.

All the staff is very helpful and friendly. They respond to requests quickly. And I know they're taking good care of my mom. They have daily activities and try to get people involved if they're willing.. and the meals are good.

[name removed] spent 3 weeks at Bickford @ Worthington. The staff was so welcoming during [name removed] stay. After just a short time, [name removed] was readmitted to the hospital and subsequently sent to another facility for rehab and follow up care. Unfortunately, [name removed] change of medical status resulted in his inability to be cared for at The Bickford. Had there not been the change, [name removed] would have thrived at The Bickford. It is a very pleasant place to stay...the staff goes the extra mile in all that they do. The idea of having a family advocate on staff makes a huge difference. The wellness director is knowledgeable and explains everything very well, making things very understandable. The staff's willingness to keep family informed makes all the difference. I recommend this facility to all!

Upon contacting Bickford at Chesterfield, I felt this was the type of facility my cousin would find comfortable and accommodating to her needs. The tour of the facility made it clear the staff provided excellent care and support of the residents. The Family Advocate was so helpful. She provided help with admission information and forms, and was always available to answer questions. The building is tastefully decorated and designed well for the level of care and very clean.

I would recommend this facility to others in need of it. I was completely happy. This facility was a much safer one than where my sister came from. All the staff were knowledgeable and did the best they could under the circumstances they were presented with. I have absolutely no complaints.

We were attracted to them because of the location and just the homey feel. I would recommend to others! I would like to add that [name removed] has been wonderful and so caring and helpful!

Staff, especially the nurses were amazing! Always very caring and called me with updates or concerns about her health! The facility itself was always very clean, but my mom's room was often not cleaned well. They left messes unless it was their scheduled day to clean her room. That was my only issue with them.

Bickford has been a very good solution. They have nice amenities, very good food, pleasant staff and lots of social interaction opportunities. They also do a decent job of communicating with family to keep you up on how things are going. They are always looking to engage with residents which is so important.