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7900 Austin Way, Inver Grove Heights, MN 55077
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Kathy
-
Child of resident/client
5.0
Wonderful place
My mom has been at Suite Living Inver Grove Heights for over three years. She started out in assisted living and moved to memory care. Suite Living is a small community so staff and residents get to know each other well. Staff takes great care of my mom. They respond promptly to any issues and are communication is open and honest. Staff is great here - very friendly and outgoing. The cook is great and they are provided with very nutritional meals. Overall our experience with Suite Living has been great!
About the facility Suite Living Inver Grove Heights
Suite Living of Inver Grove Heights is a 32 private suite Assisted Living & Memory Care Senior Community that provides quality care to our seniors, with a personal touch. Our communities are small and intimate, providing a cozy warm atmosphere that feels like home. Suite Living is locally owned and includes a care team with over 20 years of experience in Senior Care. All of our employees are hired and trained through Suite Living.
Come Discover What Makes Us Different!
Come Discover What Makes Us Different!
Senior living options offered
Assisted Living
Memory Care
Pricing for Suite Living Inver Grove Heights
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
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Studio
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Compare
Suite Living Inver Grove Heights
7900 Austin Way, Inver Grove Heights, MN 55077
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9.4
Review score
15 reviews
5 star
67%
4 star
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3 star
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9.3
Review score
68 reviews
9.3
Review score
68 reviews
5 star
56%
4 star
25%
3 star
13%
2 star
3%
1 star
3%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo1 bedroom
--1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
Veteran & Employee Discounts
Provides discounts to veterans, teachers and employees of certain companies.
Pet friendly
No
Pet friendly
Yes
Pet friendly
No
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
1
Memory Care
Care types offered
2
Assisted Living, Independent Living
Amenities at Suite Living Inver Grove Heights
Healthcare Services
- Staffing & Ancillary Services
- High Acuity Care
- Incontinence Care
- Memory Care
- Non-Ambulatory Care
- Diabetic Care
- Medication Management
Meals & Dining
- Special Dining Programs
- Guest Meals
- Low / No Sodium
- Meals Provided
Room Amenities
- Air Conditioned
- Wheelchair Accessible Showers
- Handicap Accessible
- Wi-Fi/high-speed internet
- Cable or Satellite TV
- Respite or Short Term Stays Offered
- Kitchenette
- Ground Floor Units
Community Amenities
On-site dining options
- Café or Bistro
Transportation & parking
- Uncovered Parking
- Transportation at Cost
Common areas
- Central Fireplace
- Library
- Outdoor Common Areas
- Outside Patio
- Beauty Salon
- Indoor Common Areas
- Barber Shop
Recreational areas
- Raised Garden Beds
Services
- Beautician
- Housekeeping
- Laundry Service / Drycleaning
Languages spoken
- English
Activities
- Other Religious Services
- Day Trips and Outings
- Cooking Classes
- Live Musical Performances
- Live Dance or Theater Performances
- Art Classes
- Gardening Club
- Happy Hour
- Cards / Pinochle Club
- Activities On-site
- Community Service Programs
- Stretching Classes
- Reminiscence Programs
- Trivia Games
- BBQs or Picnics
- Educational Speakers / Life Long Learning
- Activities Off-site
- Sensory-based Programs
- Devotional Activities Offsite
- Holiday Parties
- Cooking Club
- Birthday Parties
- Intergenerational Programs
Reviews
for Suite Living Inver Grove Heights
Write a review
A Place for Mom has scored Suite Living Inver Grove Heights with 7.2 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Suite Living Inver Grove Heights has 9 reviews with an average "overall experience" of 3.6 out of 5.
Overall Rating
3.6
Cleanliness
4.4
Friendliness
4.0
Care Services
3.0
Staff
3.9
Meals & Dining
3.4
Activities
4.0
Value for Cost
2.9
A Place for Mom has scored Suite Living Inver Grove Heights with 7.2 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Suite Living Inver Grove Heights has 9 reviews with an average "overall experience" of 3.6 out of 5.
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1-9 of 9 reviews
Kathy - Family/friend
Memory Care
November 13, 2024
Wonderful place
My mom has been at Suite Living Inver Grove Heights for over three years. She started out in assisted living and moved to memory care. Suite Living is a small community so staff and residents get to know each other well. Staff takes great care of my mom. They respond promptly to any issues and are communication is open and honest. Staff is great here - very friendly and outgoing. The cook is great and they are provided with very nutritional meals. Overall our experience with Suite Living has been great!
Anonymous - Family/friend
Assisted Living
November 12, 2024
Lack of care
Staff spent most of their time sitting at the desk, and on their cell phones. Was not happy with the care for my mom.
Anonymous - Family/friend
Assisted Living
July 10, 2024
Our families experience with a loved one in memory care at suite living. It's expensive, but it gives us.....
The meals get a 2 based on my mom saying she doesn't like the food. When it comes to the value for cost, there is some issues with staffing at suite living on the weekends, and it is so expensive for memory care. We also realize this isn't limited to suite living. Our families experience with a loved one in memory care at suite living.It's expensive, but it gives us peace of mind she is somewhere safe. She has made friends and for the most part she is happy there.
We would recommend suite living
David Z - Resident/client
Memory Care
June 26, 2024
Support during the worst days of my life.
I obviously have never gone through loosing one's best friend of 35 years before. Dementia is such a terrible illness. Nurse Sarah was out standing. The 24 x 7 staff provides support is truely the care my wife needs.
Anonymous - Family/friend
Assisted Living
June 2, 2023
Review for Suite Living Inver Grove Heights
It was a brand new facility. Unless I asked, my loved ones care needs were unmet. They were short staffed, and lots of things were left undone. This really opened my eyes to elder care needs/unmet needs, and the elders are unable to advocate for themselves.
anonymous - Family/friend
Assisted Living
November 21, 2022
Suite Living Inver Grove Heights review
The nurse manager [name removed] has been an absolutely pleasure to work with, she is incredibly sweet with all of the residents and anytime we have any questions she takes care of it right away and is on top of it. However we do feel sometimes there is a lot of down time with the employees so they could do more to have an active environment and they could have maybe some more snacks for the residents since the meal portions seem a little small.
Anonymous - Family/friend
Memory Care
July 14, 2022
It's up to YOU to oversee the care of your loved one
If I were advising a friend who was going to be moving their mom into this facility and coordinating with hospice care; I'd tell them to get every single thing written down, don't take their word, and take your own check list every time you visit. They'll tell you one thing, but will only do what they can get away with. Make sure that you have records in regards to what care is required for your loved one and create a check list yourself. Compare your checklist to theirs and make sure it lines up, because YOU will be the one who's responsible for overseeing the care of your loved one. If you fully trust them, you will be surprised by how short they fall. If I had to do it all over again, that's what I'd do. I decided to fully trust them, because I'd heard such wonderful things about hospice care, but that was not our experience.
The lead nurse was just wonderful, whereas some of the daily staff we interacted with were not.
My loved one was there for six weeks before she passed. She had late stage dementia when she moved in, and I was with her everyday because I lived close by. When I tell people the story about the end of her life, I rave about A Place for Mom. My Senior Living Advisor [name removed] facilitated things for me, and she was just wonderful. During intake for my loved one, the hospice care staff from [agency name removed] and Suite Living were awesome, but they didn't follow through on any of the stuff they said they'd do. So I wouldn't give either of them high ratings. A Place for Mom did a great job, but the community did not.
I thought maybe it was my own grief and being with my loved one throughout the end of her life. So I had to take a step back and evaluate it, as if it were someone else's experience. Now I'm pretty clear on how I feel. The care got worse towards the end of her life and I don't know if they didn't know what to do, or if they just didn't care enough. If I wasn't there to feed her, she wouldn't eat. Suite Living staff said, "We don't have enough people to sit down 1 on 1 with residents to feed them, that's hospice's job". It then felt like it was my job to relay that message to the hospice agency, but I thought there was an ongoing communication between the two. I asked to see the notes that they've communicated these things with the hospice agency and of course, they never showed it to me.
When it comes to meals and dining - if you're someone who can fully take care of yourself, it's great, but that wasn't the case for my loved one. She needed assistance to eat, and there were times I'd visit and there'd be food all over the front of her and in her lap because she tried to eat, but couldn't get the food to her mouth. I asked them to put a napkin or apron on her to protect her clothing and they were not willing to do that either.
My loved one was not vain, but she did take pride in her appearance. She was always clean and well groomed. During intake I asked if they had a hair dresser and they said yes. I told them my loved one would love to have her hair done once a week, when can we get this setup? Their reply was that it could be done that upcoming Monday. As it turns out, she only got her hair done one time - which was five days before she passed. It's like they didn't do it and didn't care to do it.
She was also supposed to be getting eye drops for glaucoma 4 times a day. I noticed that her eyes were changing, so I asked when will they give her the eye drops because I'd never seen anyone do it. The caregiver replied that they give it to her at night. I then asked to see her chart. Other times I asked to see the chart, they wouldn't allow me to stand next to them. This time I was adamant, and she allowed me to stand next to her. The instructions said only once a day. I looked through all of her medical records and even called a family member who was the administrator of medication for our loved one. The records I found, alongside my family member, both confirmed that there were no changes made by a doctor and it was still supposed to be administered 4 times per day. At the end, I don't think she could hardly see.
Another example would be the laundry. Yes they would get it done, but some of her items came up missing. I but bought new towels for her upon moving in, and some of them disappeared. I'm the one who moved her in and I'm the one who removed her belongings out when she passed. So I know that some of them are gone. I told them this and they said they'd look around for them, but they never got back to me about it.
The facility was only open for about 6 months and that might be of value to some people. They say they provide end of life care in hospice, and I think my loved one was the only one there in hospice - so it wasn't like the agency had a high level of need or demand from other residents. The day we did intake for my loved one, [name removed], from Suite Living's corporate office was filling in for the director. I told her I had names of hospice agencies and asked for her opinion on who could provide the best care. She recommended [agency name removed]. She said they were excellent and how she used to work with them. From her recommendation, that was my experience.
Again, It's up to YOU to oversee the care of your loved one here at Suite Living.
Response from Suite Living Inver Grove Heights
July 15, 2022
I am very sorry about your experience and your loss. We do, at times, work with different hospice companies throughout the metro area. I'm sorry, but I cannot speak for them on your concerns with their services.
We do have high expectations when it comes to our cares and services we provide. When family has questions or concerns, we do ask them to go directly to the housing director or nurse manager onsite. They are there on a daily basis and would be able to work through any issues. We have daily stand up meetings with our staff on each shift to ensure communication is effective throughout the community.
Again, I apologize for your experience and we thank you for your response. We always look for ways to improve and strive for excellence when dealing with our residents and family members.
Anonymous - Family/friend
Memory Care
October 15, 2021
Highly Recommended
This is a nice and clean community. It feels more homey as it is a smaller community. We are overall satisfied here. They have activities for the residents, and try to engage the residents in the activates.
Response from Suite Living Inver Grove Heights
October 18, 2021
Thank you so very much for your positive review! We're so glad your loved one is happy living at Suite Living of Inver Grove Heights!
Joe K - Family/friend
Memory Care
May 10, 2021
My review
They took automatic payment out of my checking account on the 5th of the month and my wife passed away on May 6th. I figured that they would have had the courtesy or compassion to refund me some of that money especially after her passing away to help me out.
Viewing 1-9 out of 9 reviews
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Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Minnesota regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Minnesota regulations for Assisted Living.
Frequently Asked Questions about Suite Living Inver Grove Heights
Suite Living Inver Grove Heights offers Studio. Learn more.
A Place for Mom has scored Suite Living Inver Grove Heights 6.5 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (952) 521-8687 to reach a resident at Suite Living Inver Grove Heights.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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