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Legacy at Grande Vie
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The friendliness of the staff gets a 5+. The staff were so good with dad. Engaging, attentive, but not qualified for the level of care he needed. Good with memory care, but he began having toileting issues, and they couldn't be what he needed. Great at everything they were qualified for. It was a difficult but necessary decision to move him from Legacy. But he needed a different level of care. We were sad to take him away from the staff that cared so much for him. We miss them, too.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Very Impressed","reviewContent":"This is memory care so there are always things to clean up, but the staff does a great job of keeping on top of that. The facility, overall could use some newer furniture. Not to say it's bad, it just gets a lot of wear and tear. can't say enough about the staff. They work so hard and every time I am there, they are kind, helpful, and caring. They speak gently to the residents. My dad gets hugs hello and goodbye when I take him out for the day. They are attentive. They take the time to get to know the residents, they ask me questions about my dad and what he was like before he had dementia. I feel secure knowing he is being well cared for, and he has shown a level of happiness and contentment that I haven't seen in him in a long time. I have only had one meal there with my dad and it was fine. He has no complaints and has even put on a little weight since moving in. My dad doesn't seem very interested in the activities that they have, but he does participate sometimes and he likes it when they go out on field trips. The value for cost is great. It's a little less than most places but I don't feel it's lacking anything.","reviewerDisplayName":"Sarah T","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Legacy at Grande Vie review ","reviewContent":"I can't say much as I'm not the one staying there. I guess the only complaint my mom has is she wish she could get some snack food after dinner. Yes, I'd recommend the facility to other families who may need a place for their loved ones","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Legacy at Grande Vie","reviewContent":"Phenomenal place for a loved one to live. The staff there truly cares about the residents and despite my mother eventually moving out because she was not up to it, from her first reaction to last was that she was very happy with the location, facility, staff, and the people she met there. It's a great place to live.","reviewerDisplayName":"LM","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Legacy at Grande Vie","reviewContent":"I would highly recommend. Kindness abundance great value. Move facility. Friendly and patient staff.","reviewerDisplayName":"Kim H","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Legacy at Grande Vie","reviewContent":"That the sales lady (who is no longer there) and the site manager answered any and all our questions. That the staff is all super friendly and willing to assist in any way possible.","reviewerDisplayName":"Janna ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":" a welcoming community from both staff and residents ","reviewContent":"My mom passed away in April. Her experience at Legacy was wonderful. They were very accommodating and supportive throughout the entire process. [name removed], the gentleman in charge of residents etc was phenomenal. My mom loved the food. The desk staff was wonderful. The residents were very welcoming and included my mom in things as soon as she arrived. \n\n","reviewerDisplayName":"Amy S","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"My review","reviewContent":"Friendly staff and very accommodating . I would recommend Legacy at Grande Vie to others.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Legacy at Grande Vie","reviewContent":"Staff and residents are extremely friendly. If I met 100 people 99 of the people will qualify for this comment.\nI have a one bedroom apartment I came from studio in another independent living place and the one bedroom here is the same size as my studio there . My things barely fit in this apartment. Had to get rid of the a lot.\nThe kitchen area is also very small. There is one counter next to the one side sink probably had 1010 minutes does not have a garbage disposal. I had one before there are only maybe five cabinets. I probable had 10 cabinets and a full kitchen and a washer dryer in the apartment. I'm not here for the money that I'm paying which is $[removed] more here it's not worth it. I'm not sure if I made a mistake coming here but it's the People here that I appreciate.\n\nBottom line I would not recommend this place and I'll have to give this new company the benefit of the doubt that they'll change things but I've been in place as before where they promise everything and nothing gets done \n\nMore positive things as I do have a patio that I can sit outside I love road can't smoke on the burial the smoking areas and both are not accessible ly had at least 10 or more in my other place when I got here the place felt like it wasn't clean. Many old fixtures I had to beg for a new refrigerator and freezer because it took four days for my ice to freeze and when I got the new refrigerator, you could hear it running. The other one did not run and I had over $[removed] worth of insulin that I did not want to go bad and needed to be kept cold.\n\nI do have a patio on for my bedroom and I have two chairs out there to sit on. However, I can't smoke on the patio. There are only two areas that will accommodate smokers like being in a wheelchair. I can't access one of them and the other one I'm not sure it's for smoking.\n\nParking is that a premium beer and the only time that you can find a good spot at night when the aids leave they work in the assisted living in building and they're not supposed to park there but behind the building, but nobody in force is it\n\nWe are here without a executive Director. [name removed] play says win, sold to another company, and who knows what's gonna happen, especially with the rent. I am not food and the updates of the facility. A coat of paint would help banisters with Nero supports needs to be fixed and painted as a supporter extremely Wobbly and or broken. It took six weeks them to empty the trash you and the doggie deposit Care and replace the small bags to collect the poop.\n\nI asked that my toilet be clean and that was the best they could do and was told that what do you want from the 1970 or 1980 toilet I said then replace it all I got was a new toilet seat. I asked that the white stuff that goes around the base of the toilet to be filled in and They and the top of the sink around the sink and this was not done the refrigerator was filthy. The stove was filthy and I had to spend a full day cleaning everything a lot of the areas were dented or cut it into 22 probably the person prior to me, banging into the walls, electric outlets, which of two plugs usually one plug has not worked. I don't know about the air conditioning it's not a Unit it's not search earlier we're in the place before that I was out at central air and I had control over it it","reviewerDisplayName":"Anonymous","experienceTypeId":3,"experienceTypeName":"I live or lived in this community"},{"reviewTitle":"Review for Legacy at Grande Vie","reviewContent":"It was a small community where residents support one another and form close relationships while having adequate services available. The staff also extends an extra hand to truly care about the residents. I can't say enough good things about them.","reviewerDisplayName":"LSM","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"Watermark Retirement Communities","slug":"watermark-retirement-communities-7990","averageReviewScoreDisplay":8.5,"communityCount":43,"reviewCount":1020}},"communityName":"Legacy at Grande Vie","leadgenCompleted":false}
74425
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2140 Five Mile Line Rd, Penfield, NY 14526
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14526
Penfield
NY
null
2024
<p>Legacy at Grande Vie delivers an unmatched level of care at its senior community in Penfield, New York. Stroll through the impeccably maintained gardens and courtyards to embrace the surrounding natural beauty. Settle into one of the community’s well-appointed common rooms, which includes a cozy lounge, well-stocked library, and elegant dining area.</p>
<p>This pet-friendly community is managed by Watermark Retirement Communities and offers independent living, assisted living, and memory care services. The dedicated staff is available around the clock to provide support with daily activities, scheduled transportation, and maintenance services. Legacy at Grand Vie offers studio, one-bedroom, and semi-private living options to choose from, and move-in coordination services are available to help with the process. Residents can delight in amenities such as restaurant-style dining, beauty and barber services, and an array of on-site activities.</p>
<p>The area offers ample shopping to satisfy all tastes and budgets at Panorama Plaza, Bay Towne Plaza, and Penn Fair Plaza. Nearby dining ranges from Italian, Thai, and Mexican cuisine to Irish-inspired pub fare. Popular nearby attractions include Highland Park, Memorial Art Gallery, and Seneca Park Zoo. Top-notch medical care is less than 10 miles away at UR Medicine Strong Memorial Hospital, and Greater Rochester International Airport is about a 20-minute drive from the community.</p>
<h3>State licensing information</h3>
<p>To explore the licensing information and compliance histories of senior living communities in the state of New York, visit the <a href="https://profiles.health.ny.gov/acf">New York Adult Care Facility Profiles directory</a>.</p>
<h3>Related articles</h3>
<p><a href="https://www.aplaceformom.com/caregiver-resources/articles/ready-for-independent-living">Are You Ready for Independent Living?</a></p>
<p><a href="https://www.aplaceformom.com/caregiver-resources/articles/assisted-living-activities">Beyond Bingo: The 50+ Best Assisted Living Activities For Seniors</a></p>
<p><a href="https://www.aplaceformom.com/caregiver-resources/articles/memory-care-vs-home-care">Memory Care vs. In-Home Care for Dementia: What’s the Difference?</a></p>
<p>Legacy at Grande Vie delivers an unmatched level of care at its senior community in Penfield, New York. Stroll through the impeccably maintained gardens and courtyards to embrace the surrounding natural beauty. Settle into one of the community’s well-appointed common rooms, which includes a cozy lounge, well-stocked library, and elegant dining area.</p>
<p>This pet-friendly community is managed by Watermark Retirement Communities and offers independent living, assisted living, and memory care services. The dedicated staff is available around the clock to provide support with daily activities, scheduled transportation, and maintenance services. Legacy at Grand Vie offers studio, one-bedroom, and semi-private living options to choose from, and move-in coordination services are available to help with the process. Residents can delight in amenities such as restaurant-style dining, beauty and barber services, and an array of on-site activities.</p>
<p>The area offers ample shopping to satisfy all tastes and budgets at Panorama Plaza, Bay Towne Plaza, and Penn Fair Plaza. Nearby dining ranges from Italian, Thai, and Mexican cuisine to Irish-inspired pub fare. Popular nearby attractions include Highland Park, Memorial Art Gallery, and Seneca Park Zoo. Top-notch medical care is less than 10 miles away at UR Medicine Strong Memorial Hospital, and Greater Rochester International Airport is...</p>
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