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W129 N6889 Northfield Drive, Menomonee Falls, WI 53051
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wayne
-
Resident/client
5.0
Home
I have been here at Village at the Falls through a few transitions in the management department. Currently the staff and management team work very hard since covid to make sure we get all the services we are suppose to and they do it with a smile. My apartment is cozy, updated and has a good foot print for what I need. Meals are large and have a nice variety for anyone who is picky. We enjoy the bus driver and his jokes while traveling. It is a clean, safe building and the tenants are great to enjoy some fun times with. Staffing sometimes is a little tough but everyone jumps in to help.
About the facility Holiday Village at the Falls
Leave the stress of managing a household behind you, and find peace and tranquility at Holiday Village at the Falls. This stunning, multi-story Holiday Retirement community offers daily entertainment, friendly fellowship, and superior independent living services.
This community features warm, homelike interiors that help residents feel at ease. Tall ceilings and large windows make the common areas feel spacious and bright. Wood accents line the walls, and plush furnishings provide residents with optimal comfort. Manicured lawns stretch across the campus. Residents can also enjoy the relaxing sound of the outdoor water feature while roaming the walking paths. Pets are welcome, too!
Great Place to Work Institute has honored Holiday Village at the Falls with certification as a Great Place to Work® for their 2022-2023 awards. Live better, age more successfully, and stay independent longer at Holiday Village at the Falls!
Community Details
Holiday Village at the Falls provides residents with a low-stress lifestyle where they can focus on the things they enjoy. Dedicated associates offer regular housekeeping, light linen, maintenance, and scheduled transportation services. Residents can socialize while savoring a delicious, well-balanced meal in the open-concept, restaurant-style dining room. The culinary team offers multiple menu items to accommodate different preferences and dietary needs.
A...
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Senior living options offered
Independent Living
Pricing for Holiday Village at the Falls
Total monthly costs depend on room type, select services, and the level of care needed.
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Studio
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Compare
Holiday Village at the Falls
W129 N6889 Northfield Drive, Menomonee Falls, WI 53051
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8.6
Review score
63 reviews
8.6
Review score
63 reviews
5 star
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4 star
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2 star
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1 star
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9.7
Review score
70 reviews
9.7
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70 reviews
5 star
77%
4 star
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3 star
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1 star
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9.5
Review score
39 reviews
9.5
Review score
39 reviews
5 star
64%
4 star
18%
3 star
8%
2 star
5%
1 star
5%
9.3
Review score
38 reviews
9.3
Review score
38 reviews
5 star
53%
4 star
39%
3 star
3%
2 star
0%
1 star
5%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
Room Discount
Lowers your rent by a dollar amount or percentage.
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Independent Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Amenities at Holiday Village at the Falls
Healthcare Services
- Staffing & Ancillary Services
Meals & Dining
- Meals Provided
- Restaurant Style Dining
- Professional Chef
- Room Service
Room Amenities
- Ground Floor Units
- Full kitchen
- Bath Tubs
- Cable or Satellite TV
- Wi-Fi/high-speed internet
- Garden View
- Wheelchair Accessible Showers
- Air Conditioned
Community Amenities
Transportation & parking
- Complimentary Transportation
- Covered Parking
- Transportation at Cost
- Uncovered Parking
- Resident Parking Available
Pets
- Pet Care Available
- Dogs Allowed
- Cats Allowed
- Weight Limit (lbs)
Common areas
- Barber Shop
- Indoor Common Areas
- TV Lounge
- Beauty Salon
- Outside Patio
- Outdoor Common Areas
- Library
- Computer or Media Center
- Central Fireplace
Recreational areas
- Raised Garden Beds
- Fitness Center
- Game Room
- Piano or Organ
Services
- Laundry Service / Drycleaning
- Housekeeping
- Beautician
Languages spoken
- American Sign Language
- English
Activities
- Bible Study Group
- Yoga / Chair Yoga
- Bridge Club
- Birthday Parties
- Holiday Parties
- Catholic Services
- Activities Off-site
- Walking Club
- BBQs or Picnics
- Devotional Activities On-Site
- Trivia Games
- Stretching Classes
- Wii Bowling
- Activities On-site
- Cards / Pinochle Club
- Visiting Chaplain or Priest
- Happy Hour
- Live Musical Performances
- Gardening Club
- Live Dance or Theater Performances
- Day Trips and Outings
Reviews
for Holiday Village at the Falls
Write a review
A Place for Mom has scored Holiday Village at the Falls with 8.6 out of 10 using our proprietary review score based on 20 reviews in the last 2 years. Over all time, Holiday Village at the Falls has 63 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.3
Friendliness
4.4
Care Services
4.2
Staff
4.0
Meals & Dining
3.6
Activities
4.1
Value for Cost
4.1
A Place for Mom has scored Holiday Village at the Falls with 8.6 out of 10 using our proprietary review score based on 20 reviews in the last 2 years. Over all time, Holiday Village at the Falls has 63 reviews with an average "overall experience" of 4.1 out of 5.
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Verified Review
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1-20 of 63 reviews
wayne - Resident/client
Independent Living
October 13, 2024
Home
I have been here at Village at the Falls through a few transitions in the management department. Currently the staff and management team work very hard since covid to make sure we get all the services we are suppose to and they do it with a smile. My apartment is cozy, updated and has a good foot print for what I need. Meals are large and have a nice variety for anyone who is picky. We enjoy the bus driver and his jokes while traveling. It is a clean, safe building and the tenants are great to enjoy some fun times with. Staffing sometimes is a little tough but everyone jumps in to help.
Doug A - Resident/client
Independent Living
October 10, 2024
great service!!!
For anyone that wants to retire or not own a home anymore , this is your place. Its safe secure, 3 meals a day, transportation, underground parking. Overall the spaciousness of my apartment is great! And everything is included in your rent, utilities, parking, meals, housekeeping, cable and WIFI. I am also a returning customer as my parents lived here years ago and I lived in a Holiday location in Las Cruces, New Mexico.
john - Resident/client
Independent Living
October 10, 2024
nice place
the community suites my needs and its where I want to be. I worked well for me as my wife was in the memory care unit across the street which helped me to be able to visit her more frequently and her to be able to come over for activities. I love playing cards with the group, my apartment is nice, we have options for meals and that is nice.
maryjane f - Resident/client
Independent Living
October 10, 2024
I'm happy and comfortable
Ii love my apartment and the balcony and view. I am comfortable here, I enjoy the food and I've made friends. everyone is really nice. I had to come here because my house needs attention and this place is very nice.
T. - Family/friend
Independent Living
October 10, 2024
Beautiful spacious apartments
My sister and I had many tours set up to find my parents the best possible place with the most services to help them in their next chapter of life since us kids don't live in the area and we worry about them. When we entered the lobby it was tastefully decorated and reminded me of home. Our tour was great! lunch was great! and we meet many people who gave the place raving reviews. We met with the sales team in the office and were surprised with all the amenities that were included in the rental rate that we decided right then and there that this is too good to be true and after some private discussion we decided to sign right away before we lost the apartment. So far it has been wonderful for my parents. staff has been very friendly and has made sure my parents know where they need to be and at what times. we are very happy with our decision and as a family relieved.
Thank you to [names removed] for making this easier for us.
Tiffany - Family/friend
Independent Living
October 2, 2024
great service!!!
LOVE, LOVE, LOVE.....Move in was seamless and everyone was sooo nice to work with. My parents couldn't be happier . Every business has its ups and downs. Talk with the managers and they will go above and beyond to make sure you are happy.
MJD - Family/friend
Independent Living
September 11, 2024
Not all it's hyped up to be
I found this place thru you and pre- interviews with the facility. It seemed like everything we were looking for. The amenities and possible add ons sounded great. But there has been some set backs and things we were told were going to happen, did not. The food is not good. There is a low amount of protien and high carbs. Staffing for food service is spotty at best, resulting in delayed meals, or the inability to eat in dining area and having to take meals to the rooms. Care and repairs in the apartment was not done before moving in, but done two months later. Unnecessary, supposed welfare checks was done without tenant's prior knowledge or schedule. They just walked into her place. The weekly cleaning was m not done for almost two months. We had a feeling it was too good to be true and unfortunately that's what happened
Anonymous - Family/friend
Independent Living
September 5, 2024
A Nice Place to Land
The housekeeping is very basic, but it hasn't been happening weekly due to staffing issues. Overall, we chose this community because it had a "warmer" feeling, and our loved one liked this one the best of the three that we looked at.
Anonymous - Family/friend
Independent Living
August 2, 2024
Experience things to know!
The staff is friendly and can be very helpful however some of them do not complete their job or are not sure how to complete it, for example I had requested a locker and a parking place when I went to inquire about the locker # that was assigned to my sister who is the resident there was no recorded on which one she had so we got a new one assigned also my sister was assigned a parking place only to have someone leave a letter on her car telling her that was not her spot I never went to comfort the notification because we were removing her car but once again made me feel that there was no recording of the appropriate documents and the house keeping of the individual apartments is poor but the facility over all is kept clean as a hole I feel that it is a decent facility for the money would I recommend it to someone who needs a little help with life yes!
Judith - Family/friend
Independent Living
May 15, 2024
Not recommended
The management at Holiday Village at the Falls is really bad. There is no cleaning staff, most times. Sometimes my brother goes for 3 weeks without cleaning or sheets changed for 3 weeks. I have had to go and do it many times. This is something that he pays for and doesn't get. Right now they only have one person to do 3 floors. They have lost more chefs than I can count. Food service is debatable day by day and they currently have no food servers. I would not recommend this place to others. He is looking for a new place.
Response from Holiday Village at the Falls
May 21, 2024
Judith, your feedback is important to us. I have shared your concerns with the General Manager, and she would appreciate the opportunity to discuss them further. Please email me at CustomerService@AtriaSeniorLiving.com and I will put you in touch.
MM - Family/friend
Independent Living
April 30, 2024
Review for Holiday Village at the Falls
I would advise a friend to go elsewhere.The housekeeping staff are on leaves, so residents are asked to hand out toilet paper and exchange fresh towels...They just raised the rent significantly. The transport drive broke his ribs so there hasn't been consistent transport in over 6 months.
Response from Holiday Village at the Falls
May 6, 2024
Thank you for sharing your experience. The General Manager is available to further discuss your concerns. If you would like to be put in touch, please email me at CustomerService@AtriaSeniorLiving.com.
Anonymous - Resident/client
Independent Living
April 11, 2024
Our experience so far but not ready to move...yet
We chose Village at the Falls initially because they promised and stated responsibility.
Unfortunately, they are always short staffed. My wife and I can handle it, but many others can't.
Residents here are great!
Anonymous - Resident/client
Independent Living
March 29, 2024
Would not be a good fit and very disappointed.
I only lasted 5 months there then I moved to [facility name removed] I found out that I didn't belong in Independent Living. Village at the Falls is dirty and they didn't even clean my apartment before I moved in. I would not recommend sending anyone there. They don't have enough staff to do all of the activities they publish.
Response from Holiday Village at the Falls
April 4, 2024
Thank you for taking the time to leave a review. The General Manager would appreciate the opportunity to hear more about your experience. Please email me at CustomerExperience@AtriaSeniorLiving.com if you would like to be out in touch.
Anonymous - Resident/client
Independent Living
January 19, 2024
Could not be happier
All 5 stars! The food is good. Staff are great. Everyone friendly. Lots of activities. Lots of closet space. My husband and I couldn't be happier. We would definitely recommend Village at the Falls to others!
Anonymous - Family/friend
Independent Living
September 20, 2023
Happy Customer
My sister was previously a resident at Holiday Village at the Falls. The staff was definitely nice. Unfortunately, when we moved my sister in, they were understaffed so no one actually walked us up to her apartment. They really didn't reacquaint her where everything was and really didn't introduce her to any one for lunch so she would know who she was sitting with. That was my only disappointment!
Judy Jones - Resident/client
Independent Living
June 5, 2023
8 years and Not Happy Anymore
Since being taken over by a new management company it has been all downhill. I absolutely love my apartment and have been here 8 years. Never thought I would have to move again. Management doesn’t communicate with each other or with the residents unless you go to them. Often If they cancel or change something you never know until you get there. My car was stolen and totaled in Milwaukee so on the very rare occasions that I drive I had my daughter in laws car in my spot that I could drive. I was told by management that it was ok. Right now I’m having some serious health issues so she’s driving it. My spot was empty.They gave my 8yr.spot away without saying a word, no notification, nothing. Now management tells me that I have to have a car with a title in my name to park there. I am 85 years old and not planning on buying a car in my name. Just using one of the kids as long as I am here. We have a bus but no bus driver..Lower staff is great. Upper management leaves a lot to be desired.
Anonymous - Resident/client
Independent Living
May 19, 2023
Overall satisfied.
I would definitely let others who are looking into Village at the Falls that they don't have walk in showers, which is important to many seniors.
The apartment sizes and layouts here are very nice.
Overall I would recommend Village at the Falls to others looking for independent living.
Anonymous - Resident/client
Independent Living
April 14, 2023
Independent Living only, there is a non- staff person who helps with minor issues such as filling pill cases, but there is no nursing staff.
3 meals a day and the food is tasty.
Housekeeping is ok but this staff also must help with serving meals.
I liked living there but it ended up being too expensive for my budget.
Judith - Family/friend
Independent Living
March 7, 2023
Village at the Falls Review
I would tell others that are looking into Village at the Falls that they give you one speech going in and then it changes completely once you actually get moved in. That has been our biggest issue.
Response from Holiday Village at the Falls
March 16, 2023
Judith, thank you for taking the time to share your experience. I’ve shared your review with the Regional Vice President and she would like the opportunity to speak to you directly about your feedback and better understand your concerns. Can you email the best way to contact you to CustomerService@AtriaSeniorLiving.com?
Theresa - Family/friend
Independent Living
December 19, 2022
A place for your family member to feel at home and well cared for, with a bright future ahead.
The staff is over the top in friendliness. They're encouraging to family members as well as residents to engage in the activities they have and interact with one another. They're a little understaffed, which affects dining and activities. The food is good, just sometimes not on time. My family member really enjoys it there and is doing very well. They have the place all painted, and it's clean. They do a good job. We're looking forward to the garden in the summertime. I have to say that [name removed], [name removed], [name removed]v, and [name removed]have been outstanding. They work together very well.
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Frequently Asked Questions about Holiday Village at the Falls
Holiday Village at the Falls offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Holiday Village at the Falls 8.6 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (262) 253-0770 to reach a resident at Holiday Village at the Falls.
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