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Atria Maplewood Place
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reviews","overallRatingCounts":[{"rating":5,"count":38,"percentage":52},{"rating":4,"count":21,"percentage":28},{"rating":3,"count":12,"percentage":16},{"rating":2,"count":0,"percentage":0},{"rating":1,"count":3,"percentage":4}],"topTenReviews":[{"reviewTitle":"Great staff","reviewContent":"We recently moved our dad into Maplewood and every person we met was friendly and accommodating. From [name removed] who presented to us to [name removed]at the front desk to [name removed]who helped dad adjust to [name removed]who has been super responsive to requests. We are very happy with the facility.","reviewerDisplayName":"D C","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"When I found Atria Maplewood Place & Patty Crowley, I finally was able to EXHALE..","reviewContent":"Hello...long story short-my mom has lived in regular assisted living in her own studio apartment for the past 2.5 years. During this time, her dementia/Alzheimer's condition continued to deteriorate and she became agitated over time. After having a SAU (senior adult unit) adjust her psych meds to calm her anxiety, she never bounced back or reacclimated well upon her return. She began to be confused in the environment she was so familiar living in for the past 2.5 years. Suddenly I was forced to pay for overnight care (in addition to the [fee removed]/month I was already paying monthly for her to live there). I had to pull the trigger QUICKLY! After deep-diving ALF's with memory care facilities around me, I discovered Atria Maplewood. I had a conversation w/[name removed] & made an appointment to tour for that day. [name removed] was AMAZING during our phone conversation, & was even more awesome in person. [name removed] compassion, empathy & understanding were ALL I needed to know this was the RIGHT PLACE! :)","reviewerDisplayName":"Michelle T.","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Important issues that need to be looked at and improved asap ","reviewContent":"All residents say Food is Awful and they run out of simple things to drink and eat. \nI would also like to add that the cleaning that should happen weekly is so slight you cannot notice it was done. Unhappy with that !!!! It's important to keep everything and everyone clean to prevent the spread of illness.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Time at Hollywood in Malden MA","reviewContent":"People were nice. Trouble with their necklace for help. They must have changed the battery at least 6 times a day instead of checking if it was defective. Called for staff to take me downstairs for appt but never came. So I had to push my wheelchair down the elevator myself and try to walk there. Luckily there was a private nurse and she helped me to the lobby.","reviewerDisplayName":"Linda K","experienceTypeId":1,"experienceTypeName":"I'm a current/former resident or client"},{"reviewTitle":"Great place ","reviewContent":"I looked at a few assisted living places for my father fell in love with this place.\nStaff is amazing. The place is beautiful highly recommend.\nThe renovations they did it’s like staying at a five star hotel\n","reviewerDisplayName":"Jeanmarie Cataldo","experienceTypeId":6,"experienceTypeName":"Other"},{"reviewTitle":"overall a friendly community","reviewContent":"Not all services offered are actually available. Lots of selling points when you sign up are a bit misleading but it's staffing problems mostly, which always makes you wonder if the people are well paid and how much focus is on profit. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Great place, #1 choice","reviewContent":"My mom never was a resident there bc she had a sliding scale but the process was very seamless and I loved the whole intake process.\n[name removed] was extremely caring and helpful. \nI would give it a 10 out of 10 for cleanliness/ friendliness.\nThey were just very accommodating and helpful and I wish my mom could have been a resident as that was my number 1 choice! \n","reviewerDisplayName":"Ernestine A","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Great place for my aunt!","reviewContent":"The staff and administration are all very helpful and kind. They are always there to answer any questions or concerns. I’m so happy I found Maplewood! Nancy makes herself readily available for any issue or matters that may arise.she is wonderful!","reviewerDisplayName":"Cheryl P","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"The Perfect Solution ","reviewContent":"The place is exceptionally clean and attractive. Everyone is very friendly and they go out of their way to make a newcomer feel welcome. The quality of care has been excellent, they have met all of my mom's special needs. The staff is competent, caring and friendly. The food is excellent. There are lots of fresh vegetables and fruits. The meals are well prepared, nutritious and delicious. My mom loves them. My mom has not really taken part in many of the activities (her choice), but she has enjoyed the musical entertainment and the Bingo. The care provided here is not inexpensive, but it is a great value for the money. I would like to say that my mom's stay here has been temporary; she will be returning home next week. Prior to finding this facility, I was truly at my wits end. But with some help, I was able to find the perfect match for my mom's needs. Honestly, after meeting with [name removed], the Executive Director, I had the physical sensation of a weight being lifted from my shoulders. I can't even express how grateful I am. ","reviewerDisplayName":"Faith","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Holiday Maplewood Place Malden- A \"Home\" for Mom or Dad ","reviewContent":"The management and staff at Holiday Maplewood Place are all extremely professional and caring but also very friendly, considerate and kind. They make it a point to get to know the residents and their family at move in or even sooner. They make all feel welcomed and special from management to the front desk, dining room, housekeeping, aides and maintenance. The residents are also very friendly and kind. They welcome new residents and are there for assistance and support. What helped my mother was the \"escort host\" program where a resident escorts new residents to/from meals for 2 weeks. That experience really expedited her transition and feeling comfortable and like she was at \"home.\" I would highly recommend the facility. Take a tour, meet the staff and see the facility and it will sell itself. ","reviewerDisplayName":"Paul","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"Atria","slug":"atria-21","averageReviewScoreDisplay":9.3,"communityCount":111,"reviewCount":7513}},"communityName":"Atria Maplewood Place","leadgenCompleted":false}
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295 Broadway, Malden, MA 02148
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02148
Malden
MA
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2024
Atria Maplewood Place in Malden, Massachusetts is an independent living, assisted living, and memory care community. Located in the heart of Malden, residents enjoy all the comforts of a charming life with our great location and consistent accommodations. We foster an atmosphere where wholesome living is accessible to everyone.<br><br>Our professional staff create individualized plans uniquely aligned with the living preferences and care needs of each resident, including assistance with daily tasks, comfortable living spaces, planned recreation, meals, and more. It is our goal to create an enriching experience for everyone in our community by providing the best in every aspect every time.<br><br><b>Community Services and Amenities</b><br>Atria Maplewood Place gives residents the opportunity to stay on campus and delight in an array of services and amenities conveniently in one place. Our Engage Life program is tailored to promoting purposeful and memorable moments for residents to embrace everyday. Residents can express themselves creatively with arts and crafts, team with neighbors for cards and games, connect with nature, and stay fit with safe and stimulating exercise programs.<br><br>Personal care is always available to our memory care and assisted living residents. We believe in caring for each individual resident with a specified approach that more accurately details the standard of care each resident deserves. Our professional staff assist residents with all activities of daily living, including but not limited to incontinence care, bathing, dressing, eating, and more. We can also provide medication management and cognitive therapy through our Life Guidance memory care program.
Atria Maplewood Place in Malden, Massachusetts is an independent living, assisted living, and memory care community. Located in the heart of Malden, residents enjoy all the comforts of a charming life with our great location and consistent accommodations. We foster an atmosphere where wholesome living is accessible to everyone.<br><br>Our professional staff create individualized plans uniquely aligned with the living preferences and care needs of each resident, including assistance with daily tasks, comfortable living spaces, planned recreation, meals, and more. It is our goal to create an enriching experience for everyone in our community by providing the best in every aspect every time.<br><br><b>Community Services and Amenities</b><br>Atria Maplewood Place gives residents the opportunity to stay on campus and delight in an array of services and amenities conveniently in one place. Our Engage Life program is tailored to promoting purposeful and memorable moments for residents to embrace everyday. Residents can express themselves creatively with arts and crafts, team with neighbors for cards and games, connect with nature, and stay fit with safe and stimulating exercise programs.<br><br>Personal care is always available to our memory care and assisted living residents. We believe in caring for each individual resident with a specified approach that more accurately...
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