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Atria Maplewood Place

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295 Broadway, Malden, MA 02148

8.6
Review score
74 reviews
Add review
8.6
Review score
74 reviews
5 star
52%
4 star
28%
3 star
16%
2 star
0%
1 star
4%
See all reviews
9.3
Review score
7513 reviews
111 facilities
For pricing & availability:
(866) 374-4058
Atria Maplewood Place
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Atria Maplewood Place community exterior
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1010 Floor plans available
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D C
-
Child of resident/client
5.0
Great staff
We recently moved our dad into Maplewood and every person we met was friendly and accommodating. From [name removed] who presented to us to [name removed]at the front desk to [name removed]who helped dad adjust to [name removed]who has been super responsive to requests. We are very h

About the facility
Atria Maplewood Place

Atria Maplewood Place in Malden, Massachusetts is an independent living, assisted living, and memory care community. Located in the heart of Malden, residents enjoy all the comforts of a charming life with our great location and consistent accommodations. We foster an atmosphere where wholesome living is accessible to everyone.

Our professional staff create individualized plans uniquely aligned with the living preferences and care needs of each resident, including assistance with daily tasks, comfortable living spaces, planned recreation, meals, and more. It is our goal to create an enriching experience for everyone in our community by providing the best in every aspect every time.

Community Services and Amenities
Atria Maplewood Place gives residents the opportunity to stay on campus and delight in an array of services and amenities conveniently in one place. Our Engage Life program is tailored to promoting purposeful and memorable moments for residents to embrace everyday. Residents can express themselves creatively with arts and crafts, team with neighbors for cards and games, connect with nature, and stay fit with safe and stimulating exercise programs.

Personal care is always available to our memory care and assisted living residents. We believe in caring for each individual resident with a specified approach that more accurately...

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Senior living options offered

Assisted Living

Memory Care

Independent Living

Pricing
for Atria Maplewood Place

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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at Atria Maplewood Place

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Atria Maplewood Place community exterior
Atria Maplewood Place

295 Broadway, Malden, MA 02148

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8.6
Review score
74 reviews
8.6
Review score
74 reviews
5 star
52%
4 star
28%
3 star
16%
2 star
0%
1 star
4%
10
Review score
53 reviews
10
Review score
53 reviews
5 star
75%
4 star
21%
3 star
2%
2 star
0%
1 star
2%
9.6
Review score
22 reviews
9.6
Review score
22 reviews
5 star
77%
4 star
9%
3 star
9%
2 star
0%
1 star
5%
9.5
Review score
68 reviews
9.5
Review score
68 reviews
5 star
61%
4 star
25%
3 star
7%
2 star
4%
1 star
3%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Amenities
at Atria Maplewood Place

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Non-Ambulatory Care
  • Medication Management

Meals & Dining

  • Guest Meals
  • Professional Chef
  • Gluten-free
  • Anytime Dining
  • Room Service
  • Restaurant Style Dining
  • Meals Provided
  • Vegetarian
  • No Sugar
  • Low / No Sodium

Room Amenities

  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Air Conditioned
  • Wheelchair Accessible Showers
  • Respite or Short Term Stays Offered
  • Bath Tubs
  • Ground Floor Units
  • Kitchenette
  • Cable or Satellite TV

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room
  • Bar or Pub

Transportation & parking

  • Resident Parking Available
  • Transportation at Cost
  • Uncovered Parking
  • Complimentary Transportation
  • Property Convenient to Public Transit

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Library
  • Outdoor Common Areas
  • Meeting Room
  • Computer or Media Center
  • Indoor Common Areas
  • Barber Shop
  • Outside Patio
  • TV Lounge
  • Beauty Salon

Recreational areas

  • Raised Garden Beds
  • Piano or Organ
  • Arts and Crafts Center
  • Movie or Theater Room

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • English
  • American Sign Language

Activities

  • Sensory-based Programs
  • Protestant Services
  • Brain fitness / Dakim
  • Wii Bowling
  • Trivia Games
  • Reminiscence Programs
  • Stretching Classes
  • Wine Tasting
  • Community Service Programs
  • Activities On-site
  • Day Trips and Outings
  • Happy Hour
  • Visiting Chaplain or Priest
  • Cooking Classes
  • Art Classes
  • Live Dance or Theater Performances
  • Live Musical Performances
  • Gardening Club
  • Forever Fit
  • Holiday Parties
  • Yoga / Chair Yoga
  • Intergenerational Programs
  • Tai Chi
  • Birthday Parties
  • Live Well Programs
  • Educational Speakers / Life Long Learning
  • Devotional Activities On-Site
  • BBQs or Picnics
  • Devotional Activities Offsite
  • Catholic Services
  • Activities Off-site

Reviews

for Atria Maplewood Place

8.6Review score74 reviews
8.6
Review score
74 reviews
5 star
52%
4 star
28%
3 star
16%
2 star
0%
1 star
4%
Atria
9.3
Review score7513 reviews111 communities
Write a review
A Place for Mom has scored Atria Maplewood Place with 8.6 out of 10 using our proprietary review score based on 22 reviews in the last 2 years. Over all time, Atria Maplewood Place has 74 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.5
Friendliness
4.4
Care Services
4.3
Staff
4.0
Meals & Dining
3.5
Activities
4.1
Value for Cost
4.1
A Place for Mom has scored Atria Maplewood Place with 8.6 out of 10 using our proprietary review score based on 22 reviews in the last 2 years. Over all time, Atria Maplewood Place has 74 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
Best of Senior Living 2023
Atria
9.3
Review score7513 reviews111 communities
Logo for Atria
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 74 reviews
D C - Family/friend
Assisted Living
October 23, 2024
5.0
Great staff
We recently moved our dad into Maplewood and every person we met was friendly and accommodating. From [name removed] who presented to us to [name removed]at the front desk to [name removed]who helped dad adjust to [name removed]who has been super responsive to requests. We are very happy with the facility.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
4
Michelle T. - Family/friend
Memory Care
October 18, 2024
5.0
When I found Atria Maplewood Place & Patty Crowley, I finally was able to EXHALE..
Hello...long story short-my mom has lived in regular assisted living in her own studio apartment for the past 2.5 years. During this time, her dementia/Alzheimer's condition continued to deteriorate and she became agitated over time. After having a SAU (senior adult unit) adjust her psych meds to calm her anxiety, she never bounced back or reacclimated well upon her return. She began to be confused in the environment she was so familiar living in for the past 2.5 years. Suddenly I was forced to pay for overnight care (in addition to the [fee removed]/month I was already paying monthly for her to live there). I had to pull the trigger QUICKLY! After deep-diving ALF's with memory care facilities around me, I discovered Atria Maplewood. I had a conversation w/[name removed] & made an appointment to tour for that day. [name removed] was AMAZING during our phone conversation, & was even more awesome in person. [name removed] compassion, empathy & understanding were ALL I needed to know this was the RIGHT PLACE! :)
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
October 9, 2024
4.0
Verified Review
Important issues that need to be looked at and improved asap
All residents say Food is Awful and they run out of simple things to drink and eat. I would also like to add that the cleaning that should happen weekly is so slight you cannot notice it was done. Unhappy with that !!!! It's important to keep everything and everyone clean to prevent the spread of illness.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
1
Activities
3
Value for Cost
3
Deb - Family/friend
Assisted Living
October 6, 2024
1.0
Sigh - not for the faint of heart
My Mom was here for one month - [date removed]. I couldn't move her out soon enough. I was hoping for a place where she would be safe and well looked after. This was not it. Her call bell NEVER worked, aides didn't show up, aides left her alone, and more. Staff who told me how amazing place was were not available post the check being cashed. I was told by her and other management "not my job". The best was when I was following up on billing issues, safety issues, concerns, etc. the response was SIGH! Highly unprofessional. My Mom has moved to a new place where she is safe, well looked after and thriving. Staff at new place genuinely care about the folks that live there. If you want to sleep at night, do not let your loved one sleep here.
Cleanliness
2
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Response from Atria Maplewood Place
October 16, 2024
Deb, your feedback is important to us. I’ve shared your review with the Regional Vice President, and she is available to speak with you further about your experience. If you email me at CustomerService@AtriaSeniorLiving.com, I’ll put you in touch.
Linda K - Resident/client
Assisted Living
October 3, 2024
4.0
Time at Hollywood in Malden MA
People were nice. Trouble with their necklace for help. They must have changed the battery at least 6 times a day instead of checking if it was defective. Called for staff to take me downstairs for appt but never came. So I had to push my wheelchair down the elevator myself and try to walk there. Luckily there was a private nurse and she helped me to the lobby.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Anne D. - Toured community
Independent Living
September 20, 2024
5.0
A Tonic!
Beginning to end, very professional but with a great deal of warmth. [name removed] gave an extremely informative tour and I felt at ease with her immediately, starting with our initial telephone contact. I was shown 3 different apartment models that are lovely and welcoming. I appreciated the range of options and the sense that I could feel at home in any of them. A delicious lunch followed. Despite how busy she is, I never felt rushed or pressured. Her offer of resources so reassuring!
Cleanliness
5
Friendliness
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Resident/client
Assisted Living
September 12, 2024
3.0
Verified Review
Maplewood Place Review
Dining tables are never wiped down. The food is bland and unseasoned. The menu said pot roast and mashed potatoes, received roasted pork and rice again. Unnutritious. The activities are perfect for a child but un-engaging for an adult.
Jeanmarie Cataldo
Assisted Living
August 29, 2024
5.0
Great place
I looked at a few assisted living places for my father fell in love with this place. Staff is amazing. The place is beautiful highly recommend. The renovations they did it’s like staying at a five star hotel
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
August 29, 2024
3.0
Verified Review
Memory care needs work
The experience at Holiday Maplewood Place was stressful and it seemed sales driven. There were mixed messages given and bait and switch tactics used. The memory care is insufficient and needs improvement. The staff is not understanding and their capability to care for patients with dementia is sorely lacking.
Cleanliness
4
Friendliness
2
Care Services
2
Staff
2
Meals & Dining
2
Value for Cost
2
Anonymous - Family/friend
Assisted Living
August 14, 2024
4.0
Verified Review
overall a friendly community
Not all services offered are actually available. Lots of selling points when you sign up are a bit misleading but it's staffing problems mostly, which always makes you wonder if the people are well paid and how much focus is on profit.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
5
Anonymous - Family/friend
Memory Care
July 16, 2024
3.0
Verified Review
Holiday Maplewood Place review
Maplewood Place was physically attractive and the staff that was there was friendly and attentive. However, it was noticeably understaffed. My loved one was well-taken care of physically, but activities were almost NONEXISTENT. A monthly schedule listing daily activities was complete fiction. The residents in the memory unit were left sitting in front of a tv or literally wandering around doing nothing except during meals.
Cleanliness
3
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
4
Activities
1
Value for Cost
3
Response from Atria Maplewood Place
July 25, 2024
Thank you for reaching out. The General Manager would appreciate the opportunity to discuss your concerns further. Please email me at CustomerService@AtriaSeniorLiving.com and I will put you in touch.
Ernestine A - Family/friend
Assisted Living
June 24, 2024
5.0
Verified Review
Great place, #1 choice
My mom never was a resident there bc she had a sliding scale but the process was very seamless and I loved the whole intake process. [name removed] was extremely caring and helpful. I would give it a 10 out of 10 for cleanliness/ friendliness. They were just very accommodating and helpful and I wish my mom could have been a resident as that was my number 1 choice!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Cheryl P - Family/friend
Assisted Living
June 4, 2024
5.0
Great place for my aunt!
The staff and administration are all very helpful and kind. They are always there to answer any questions or concerns. I’m so happy I found Maplewood! Nancy makes herself readily available for any issue or matters that may arise.she is wonderful!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
3
Value for Cost
4
Anonymous - Family/friend
Assisted Living
June 4, 2024
3.0
Verified Review
Maplewood Place
I'm not in Massachusetts so I don't get to see this firsthand. These ratings are based on feedback from my sister-in-law who is the resident and my sister who lives nearby the ownership changed as well as the management after she moved in and what we purchased is not what we got, the quality of the food went down tremendously the Activities Director has changed several times and there have been huge gaps and getting activities restarted according to my sister-in-law who lives there
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
1
Activities
3
Value for Cost
3
Response from Atria Maplewood Place
June 11, 2024
Thank you for sharing your feedback. If you would like to be put in touch with the Executive Director to discuss your concerns further, please email me at CustomerService@AtriaSeniorLiving.com.
Anonymous - Resident/client
Assisted Living
May 16, 2024
3.0
Verified Review
Holiday Maplewood Place review
The food could improve. There isn't very much to do. There is a wide range of interests here from couch potatoes to myself who was a triathlete. I don't have family. I am a widow who didn't have any children. I don't know if a book club would be of interest. I would enjoy a book club.
Cleanliness
5
Friendliness
3
Care Services
5
Staff
3
Meals & Dining
2
Activities
1
Value for Cost
3
Response from Atria Maplewood Place
May 21, 2024
Thank you for reaching out. The General Manager is available to further discuss your concerns. Please email me at CustomerService@AtriaSeniorLiving.com if you would like to be put in touch.
Faith - Family/friend
Assisted Living
December 21, 2023
5.0
Verified Review
The Perfect Solution
The place is exceptionally clean and attractive. Everyone is very friendly and they go out of their way to make a newcomer feel welcome. The quality of care has been excellent, they have met all of my mom's special needs. The staff is competent, caring and friendly. The food is excellent. There are lots of fresh vegetables and fruits. The meals are well prepared, nutritious and delicious. My mom loves them. My mom has not really taken part in many of the activities (her choice), but she has enjoyed the musical entertainment and the Bingo. The care provided here is not inexpensive, but it is a great value for the money. I would like to say that my mom's stay here has been temporary; she will be returning home next week. Prior to finding this facility, I was truly at my wits end. But with some help, I was able to find the perfect match for my mom's needs. Honestly, after meeting with [name removed], the Executive Director, I had the physical sensation of a weight being lifted from my shoulders. I can't even express how grateful I am.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Paul - Family/friend
Assisted Living
December 13, 2023
5.0
Verified Review
Holiday Maplewood Place Malden- A "Home" for Mom or Dad
The management and staff at Holiday Maplewood Place are all extremely professional and caring but also very friendly, considerate and kind. They make it a point to get to know the residents and their family at move in or even sooner. They make all feel welcomed and special from management to the front desk, dining room, housekeeping, aides and maintenance. The residents are also very friendly and kind. They welcome new residents and are there for assistance and support. What helped my mother was the "escort host" program where a resident escorts new residents to/from meals for 2 weeks. That experience really expedited her transition and feeling comfortable and like she was at "home." I would highly recommend the facility. Take a tour, meet the staff and see the facility and it will sell itself.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Memory Care
October 25, 2023
4.0
Verified Review
What our family likes the most about the Holiday Maplewood Place is the value for cost and the caring atmosphere. We would recommend this community to other families who are looking for a place for their loved ones
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
October 6, 2023
4.0
Verified Review
Maplewood Place Malden - Lovely facility!
The staff were very friendly and welcoming at Holiday Maplewood Place. I will say that there was not a good formal move-in orientation and we were randomly asking for things that would have been helpful to have information on up front. The food is not as good as it sounded before we moved in. I think they need more healthy options and more fruit offered. The laundry machines are quite outdated. They do have a few new machines, but most are old. Maintenance is very helpful and responsive. The facility is lovely and updated and bright and cheery.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
3
Sarah S - Family/friend
Independent Living
August 23, 2023
1.0
Operations specialist is rude and disorderly
The way in which the operations specialist speaks to and about workers and previous workers is completely and utterly despicable. If you want a positive environment for your loved ones, he needs to be out of office, if you don’t enjoy your job or the people you surround yourself with at your job then don’t do the job. The mannerisms are better in a kindergarten classroom. As a family member of somebody who spent years in the building, I have never seen such disrespect until I came across this man.
Friendliness
1
Staff
1
Response from Atria Maplewood Place
September 1, 2023
Sarah, we appreciate you taking the time to share your experience. We want all of our residents, employees, and guests to be treated with respect at all times. I’ve shared your review with the Regional Vice President and he would be happy to speak with you directly about the concerns you’ve raised. If you email me at CustomerService@AtriaSeniorLiving.com I’ll put you in touch.
Viewing 1-20 out of 74 reviews

Neighborhoods
around Atria Maplewood Place

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Massachusetts regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Massachusetts regulations for Assisted Living.

Frequently Asked Questions
about Atria Maplewood Place

Atria Maplewood Place offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored Atria Maplewood Place 8.6 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (781) 324-4999 to reach a resident at Atria Maplewood Place.

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Studio, 1bd, 2bd, Semi-Private
Cadbury Commons is a family owned and operated Assisted Living Community located across from Denehey Park in Cambridge, MA.  Seniors choose Cadbury as a residence that provides an independent lifestyle.  Assisted Living services are offered to foster that independence, not remove...
The Residence at Melrose Station community exterior

The Residence at Melrose Station

158 Essex Street, Melrose, MA 02176
Starting at $X,XXX+ monthly
7.2
Review score
21 reviews
7.2
Review score
21 reviews
5 star
85%
4 star
0%
3 star
10%
2 star
0%
1 star
5%
Studio, 1bd, 2bd, Semi-Private
The Residence at Melrose Station offers grand hotel-style living with a social program and exceptional care when/if needed, as well as our renown Reflections Memory Care. Reflections offers both studio and companion suite apartments with large common areas and nurse-given medications.Each of...
The Parc at Harbor View Senior Living community exterior

The Parc at Harbor View Senior Living

46 Lincoln St, Winthrop, MA 02152
Starting at $X,XXX+ monthly
6.0
Review score
3 reviews
6.0
Review score
3 reviews
5 star
33%
4 star
0%
3 star
0%
2 star
33%
1 star
34%
Studio, 1bd
At The Parc at Harbor View, residents enjoy an active, engaging lifestyle that promotes wellness and independence. It is our goal to keep our residents linked to resources and opportunities that will fulfill their needs and interests in the Winthrop area. Residents have many opportunities to...
Landmark at Longwood patio

Landmark at Longwood

63 Parker Hill Avenue, Boston, MA 02120
Starting at $X,XXX+ monthly
5 star
22%
4 star
45%
3 star
33%
2 star
0%
1 star
0%
Studio, 1bd, Semi-Private
Landmark at Longwood is a memory care and assisted living community located in the city of Boston, Suffolk County, Massachusetts. Our community is located at the epicenter of academics and is also proximal to the coastline. Boston is an ideal destination for family and friends who come to visit...
The Residence at Vinnin Square community exterior

The Residence at Vinnin Square

224 Salem Street, Swampscott, MA 01907
Starting at $X,XXX+ monthly
8.5
Review score
12 reviews
8.5
Review score
12 reviews
5 star
59%
4 star
25%
3 star
8%
2 star
0%
1 star
8%
Studio, 1bd, 2bd, Semi-Private
The Residence at Vinnin Square is a premier Independent Living, Assisted Living and Memory Care community, coming soon to a quiet, wooded parcel in Swampscott, MA. When you join our family, you’ll thrive in a vibrant community setting, and as importantly, your family and friends will have the...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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