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Seasons at Southpoint

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1002 North Carolina Hwy 54, Durham, NC 27713

8.4
Review score
35 reviews
Add review
8.4
Review score
35 reviews
5 star
44%
4 star
34%
3 star
11%
2 star
0%
1 star
11%
See all reviews
8.5
Review score
1137 reviews
47 facilities
For pricing & availability:
(866) 374-4058
Seasons at Southpoint
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Seasons at Southpoint
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Anonymous
-
Child of resident/client
5.0
our families experience
I really like their pricing model which is all inclusive. The staff seems very nice and caring every time I visit. They do a lot of different activities each week. I would recommend this community to other families based on the experience we have had so far.

About the facility
Seasons at Southpoint

Seasons at Southpoint is a memory care and temporary stay community in Durham, North Carolina. Here, you’ll discover elegant living spaces and services tailored to your needs and preferences. Wellness services aren’t “one size fits all” - we strive to deliver assistance oriented around respect, dignity, and our residents’ wishes. Senior living should feel effortless and inspire a sense of freedom and fulfillment. Here, you’ll enjoy restaurant-style dining, a spacious activity center, numerous social and recreational events, even a full-service barber and beauty salon. We encourage residents to explore old interests, meet new friends, and try new hobbies. Everything you need meets everything you love at Seasons At Southpoint. To discover all we have to offer, contact an A Place for Mom advisor today.

Our Community Amenities and Services

We can’t wait to invite you to a world where imagination runs free. Explore our common areas, stroll through our grounds, or suit up as we introduce residents to exciting, virtual reality games and activities! Here, the fun never ends. As powerful aromas of basil and thyme fill the air, residents can sit back and chow down on nutritious, decadent meals prepared by our staff. We even prepare meals for those...

Read more

Senior living options offered

Memory Care

Pricing
for Seasons at Southpoint

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Seasons at Southpoint

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Seasons at Southpoint
Seasons at Southpoint

1002 North Carolina Hwy 54, Durham, NC 27713

Brookdale Meadowmont
Brookdale Meadowmont

100 Lanark Road, Chapel Hill, NC 27517

Carolina Reserve of Durham
Carolina Reserve of Durham

4523 Hope Valley Rd, Durham, NC 27707

Brookdale Durham
Brookdale Durham

4434 Ben Franklin Boulevard, Durham, NC 27704

8.4
Review score
35 reviews
8.4
Review score
35 reviews
5 star
44%
4 star
34%
3 star
11%
2 star
0%
1 star
11%
9.9
Review score
48 reviews
9.9
Review score
48 reviews
5 star
65%
4 star
21%
3 star
10%
2 star
2%
1 star
2%
9.2
Review score
44 reviews
9.2
Review score
44 reviews
5 star
68%
4 star
25%
3 star
5%
2 star
2%
1 star
0%
8.9
Review score
68 reviews
8.9
Review score
68 reviews
5 star
35%
4 star
36%
3 star
16%
2 star
9%
1 star
4%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at Seasons at Southpoint

Healthcare Services

  • Memory Care
  • Diabetic Care
  • Incontinence Care
  • Staffing & Ancillary Services
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • Vegetarian
  • Meals Provided
  • Kosher
  • Special Dining Programs
  • Anytime Dining
  • Guest Meals

Room Amenities

  • Respite or Short Term Stays Offered
  • Bath Tubs
  • Wheelchair Accessible Showers
  • Air Conditioned
  • Wi-Fi/high-speed internet

Community Amenities

Transportation & parking

  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Transportation at Cost
  • Uncovered Parking

Common areas

  • TV Lounge
  • Beauty Salon
  • Outside Patio
  • Barber Shop
  • Indoor Common Areas
  • Butterfly garden / Hummingbird garden
  • Meeting Room
  • Outdoor Common Areas

Recreational areas

  • Piano or Organ
  • Arts and Crafts Center
  • Raised Garden Beds
  • Fitness Center

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • English

Activities

  • Pet-focused Programs
  • Devotional Activities Offsite
  • Activities Off-site
  • Light Therapy Programs
  • Sensory-based Programs
  • BBQs or Picnics
  • Yoga / Chair Yoga
  • Live Well Programs
  • Birthday Parties
  • Karaoke
  • Forever Fit
  • Holiday Parties
  • Dances
  • Happy Hour
  • Cooking Classes
  • Live Musical Performances
  • Art Classes
  • Live Dance or Theater Performances
  • Gardening Club
  • Day Trips and Outings
  • Wii Bowling
  • Reminiscence Programs
  • Stretching Classes
  • Trivia Games
  • Activities On-site
  • Wine Tasting
  • Brain fitness / Dakim

Reviews

for Seasons at Southpoint

8.4Review score35 reviews
8.4
Review score
35 reviews
5 star
44%
4 star
34%
3 star
11%
2 star
0%
1 star
11%
Phoenix Senior Living
8.5
Review score1137 reviews47 communities
Write a review
A Place for Mom has scored Seasons at Southpoint with 8.4 out of 10 using our proprietary review score based on 16 reviews in the last 2 years. Over all time, Seasons at Southpoint has 35 reviews with an average "overall experience" of 3.9 out of 5.
Overall Rating
3.9
Cleanliness
3.9
Friendliness
4.2
Care Services
3.9
Staff
4.2
Meals & Dining
4.0
Activities
3.9
Value for Cost
3.9
A Place for Mom has scored Seasons at Southpoint with 8.4 out of 10 using our proprietary review score based on 16 reviews in the last 2 years. Over all time, Seasons at Southpoint has 35 reviews with an average "overall experience" of 3.9 out of 5.
Parent company
Phoenix Senior Living
8.5
Review score1137 reviews47 communities
Logo for Phoenix Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 35 reviews
Shakir H
Memory Care
October 6, 2024
5.0
Above & Beyond!
Wonderful & helpful community & staff. The love & support shown to the residents goes beyond anything! From looking at the facebook page, I can tell the activities given by the new Activity Director have changed the residents energy in a tremendously positive way, very superb outcome! I would recommend this facility to anyone who is looking for a memory care facility. Much respect & gratitude to all staff & faculty.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
August 30, 2024
5.0
Verified Review
our families experience
I really like their pricing model which is all inclusive. The staff seems very nice and caring every time I visit. They do a lot of different activities each week. I would recommend this community to other families based on the experience we have had so far.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Bucky - Family/friend
Memory Care
August 1, 2024
4.0
Staff Changes
There has recently been turnover in four of five key management positions. Generally, not a good sign. A few positions have been vacant for over one month. However, the New Activities Director, [name removed], is a breath of fresh air. He is engaged and engaging. He works tirelessly, always with a smile on his face. Truly a great addition to the facility. He represents the company very well. I hope he will be recognized for the great job he is doing.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
3
Meals & Dining
4
Activities
5
Value for Cost
4
Response from Seasons at Southpoint
September 5, 2024
Bucky, thank you for your kind review; we are happy to pass along your comments to the team here at Seasons at Southpoint!
Anonymous - Family/friend
Memory Care
July 18, 2024
4.0
Verified Review
Southpoint is a warm place to be.
Seasons at Southpoint is a nice place. They have activities and take people out and about to movies and parks. I still think they were a great place just not really for my dad. Super friendly staff! The guy in charge of the place was so very nice and helpful.
Response from Seasons at Southpoint
July 27, 2024
Thank you so much for the positive review. Please let us know if there is anything else we can do for you; we are more than happy to help!
Anonymous - Family/friend
Memory Care
June 25, 2024
3.0
Verified Review
Friendly Staff- could be so much more with upgraded staffing
The nursing home was not very clean- feces in her bathroom. She was unsupervised at times and fell. They need more staff to handle the patient population and dedicate more time to caring for the individual needs of the patients. [name removed] was transported to the hospital twice due to injuries in the short time she spent in the facility. Expensive for the care received. The Hospice Nurse was awesome. [name removed], the lead nurse, was very kind, compassionate and responsive to our needs.
Cleanliness
2
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Value for Cost
2
Response from Seasons at Southpoint
July 3, 2024
Thank you for taking the time to leave us your feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (919) 237-9647 when you have a chance. Thank you, and we look forward to hearing from you.
Lorraine - Family/friend
Memory Care
June 5, 2024
5.0
Verified Review
Our Experience
My mother is a resident at Seasons at Southpoint and she has no complaints. She loves the snacks and the coffee extras. My mother is very happy at Seasons at Southpoint. She says that she is treated like an "adult."
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Seasons at Southpoint
June 15, 2024
Lorraine, we are very happy we could provide you and your loved one with a positive experience!
KB - Family/friend
Memory Care
May 22, 2024
1.0
Verified Review
Review for Seasons at Southpoint
I would urge anyone who asks not to use this facility.
Cleanliness
1
Friendliness
3
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Response from Seasons at Southpoint
June 6, 2024
We would like the opportunity to address your concerns. Please reach out to us directly at (919) 237-9647 when you have a chance. Thank you, and we look forward to hearing from you.
Anonymous - Family/friend
Memory Care
April 8, 2024
4.0
Verified Review
Seasons of Southpoint
I would recommend Seasons at Southpoint to others looking for memory care.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Seasons at Southpoint
May 15, 2024
Thank you for the recommendation, have an amazing day!
Anonymous - Family/friend
Memory Care
February 21, 2024
3.0
Verified Review
Great Staff!
During the time my family member was there, the staff was wonderful, could not do enough for us. Once they left all the response was different and that the reason the overall experience was not good. Send several email with no response.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Seasons at Southpoint
March 13, 2024
Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Seasons at Southpoint (919) 484-8518
Tatyana - Family/friend
Memory Care
February 2, 2024
1.0
Verified Review
Our Experience
My husband was a resident at Seasons at Southpoint for a very short time. Worst place ever! The nurses didn't undress him for a night sleep and didn't help him with the bathroom. I was told before I brought my husband to them that he would be allowed to use a commode to go to the bathroom, but the nurses told me that he was supposed to go to the bathroom himself. He couldn't even walk by himself and ended up soiling himself. The nurses also didn't wear masks or gloves when they distributed medication. One of them had very long nails and couldn't pick the medications up with her fingers. The food was so bad that my husband didn't eat it. My husband also didn't receive regular insulin shots and after a few days at this facility, he was taken to the emergency room with blood sugar of 460! I decided to bring him home after that, rather than sending him back to Seasons. We opted to use Homecare services instead. The bookkeeper of this place didn't submit the correct paperwork to the Long Term Insurance and the insurance didn't cover the amount of $[removed] for the month and $[removed] for the room. Altogether $[removed] that nobody returned to us.
Response from Seasons at Southpoint
August 17, 2024
Tatyana, we regret to hear that you had this experience with us. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Seasons at Southpoint (919) 237-9647
Anonymous - Toured community
Memory Care
August 3, 2023
4.0
Verified Review
Our tour
I toured Seasons at Southpoint during my search for a Memory Care facility for my loved one. The cleanliness and friendliness were good. However, I didn't like this facility quite as much as I liked some of the other places that we toured.
Anonymous - Family/friend
Memory Care
April 18, 2023
5.0
Verified Review
Educated Care Team
Seasons at Southport has a great care team on staff. They have the proper education and training, and they understand the unique care needed for seniors with dementia and other conditions.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Response from Seasons at Southpoint
June 22, 2023
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Lorraine - Family/friend
Memory Care
February 2, 2023
5.0
Verified Review
Very pleased with the community
The friendliness of the staff team is something that we enjoy most about this community, they make it apparent to get to know the residents by name as well as the families. The give excellent quality of care to the residents, and overall we have been very pleased. They seem to have different activities going on throughout the days, our loved one really enjoys signing along with the piano player. The value is excellent and we would absolutely recommend this community to other families.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Seasons at Southpoint
April 18, 2023
Thank you again for taking the time to let us know how we did. We hope you have a great day!
LS - Family/friend
Memory Care
January 17, 2023
4.0
Verified Review
Open and Ongoing Communications
The community always kept me informed of what was going on with my loved one. Communications was very good. Improvement would be increase their staff.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
3
Activities
3
Value for Cost
4
Response from Seasons at Southpoint
March 9, 2023
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Seasons at Southpoint. We hope to see you soon!
KB - Family/friend
Memory Care
January 13, 2023
3.0
Verified Review
Unrealized Potential
They need improve on communication with the family and responsiveness. We picked this community, because of the location, and it was closer to my dad.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
2
Meals & Dining
4
Activities
4
Value for Cost
2
Response from Seasons at Southpoint
March 9, 2023
Thank you again for letting us know how we can improve our communication and responsiveness. We hope you will consider us again in the future. Take care!
JP - Family/friend
Memory Care
January 5, 2023
3.0
Verified Review
Convenient Location
[name removed] was a great nurse and kept us well informed. She went above and beyond to ensure that our mother was well taken care of. And we were always informed. We would have liked to see them keep the facility a little bit cleaner. But really it's the people in the place that make all the difference. The people there tried very hard to make our loved one feel welcome and transition well to the environment.
Cleanliness
3
Friendliness
5
Care Services
4
Staff
5
Value for Cost
4
Response from Seasons at Southpoint
April 18, 2023
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Edward - Family/friend
Memory Care
November 11, 2022
5.0
Verified Review
Peace of Mind
I highly recommend the community. They have been wonderful and caring towards our loved one. This has been a great fit for our loved one. The staff communication with the family has been very open, and responsive to our questions to make sure the family is comfortable. There are three meals a day served to the residents and there are choices for the residents to choose from. Some of the activities available include games, arts and crafts, and more for the residents to choose from as well.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Frances - Resident/client
Memory Care
July 16, 2022
1.0
Under-staffed, lacking adequate supervision, and failure to deliver even a minimum of care
'The untrained and disinterested staff will not even wear the name tags they were supplied with. There is staff supervision only part-time Monday-Friday. No meaningful night supervision from attendants asleep at the nursing stations. I witnessed a naked man with dementia lying on a hall floor for hours. Medication supposedly delivered by med techs, but often skipped - especially at night. Strangely enough the food is often adequate and of good quality. No regular nursing or nurse- practitioner visits.
Cleanliness
2
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
4
Activities
1
Value for Cost
1
anonymous - Family/friend
Memory Care
June 20, 2022
4.0
Verified Review
Friendly staff. Easy to work with.
The staff were very friendly. The facility was nothing fancy but acceptable. My loved one didn't get a shower for over a week, so I don't know what went wrong there - although I know if you ask her does she want/need a shower, she always says no. The staff we met seemed really nice and conscientious, so perhaps it was because she was there for a respite stay. They also didn't do her laundry until the end of the two week stay. So maybe she just wasn't on the rotation for those things yet. The move-in and move-out process went smoothly. Because it was a new situation for her, it was a difficult transition, but that's not their fault. I think it would have been a pretty good situation if they had been more aware of her bathing needs. Overall we would send Mom there again and be more clear upfront about the bathing.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
3
Activities
3
Value for Cost
5
Susan F - Family/friend
Memory Care
June 3, 2022
4.0
Verified Review
Peace of mind
Seasons at Southpoint my not be the most beautiful community but we really appreciate just how attentive the staff members are. The place is always clean - it smells so fresh you can tell they clean it constantly and efficiently. Whenever we leave we feel very comfortable with leaving our loved one there. The activities we would say are appropriate for the population. We have not had a regular meal there but we did have a meal at a big event they put on and it was delicious.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Activities
4
Value for Cost
4
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Frequently Asked Questions
about Seasons at Southpoint

Seasons at Southpoint offers Studio and Semi-Private. Learn more.

A Place for Mom has scored Seasons at Southpoint 8.4 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (919) 237-9647 to reach a resident at Seasons at Southpoint.

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  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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