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1001 Alabaster Way, Deltona, FL 32725
5 star
39%
4 star
27%
3 star
15%
2 star
17%
1 star
2%
8.1
Review score
1862 reviews
55 facilitiesFor pricing & availability:
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44 Floor plans available
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Anonymous
-
Resident/client
4.0
Holiday Sterling Court review
Most of the staff members are great, but every now and then you can see the ugly come out! My only care is the housekeeping and because of staff shortages there have been long outages in service a few times. When it comes to the meals and dining service this one I could write a book on - food usually is not hot - not on an old persons schedule for meal service - feel like being herded to the slaughter at such set times - at times need larger portions to get full! - can order but don't always get - just quit going & ordering food in to fix or already fixed. The activities are picking up since [name removed] started working here - mostly the same boring schedule day after day - glad I get to play poker. I am buying my own food and a single window size A/C unit for the entire apartment which is a 1 bedroom unit
About the facility Sterling Court by Sky Active Living
Everyone can experience a luxurious and low-stress lifestyle at Holiday Sterling Court — a Holiday Retirement community offering independent living services, restaurant-style dining, and daily entertainment. This community is situated on a landscaped campus and is just a few miles away from the Deltona Lakes — making it the perfect spot for anglers and nature lovers.
Residents can take a dip in the heated pool, socialize with friends beside the marble fireplace, or take advantage of the other on-site activities and amenities. Emergency response services are available 24 hours a day, and custom-tailored health and personal care options are offered by a third-party provider for an additional fee. This community offers various pet-friendly living options. Residents can choose from multiple studio, one-bedroom, and two-bedroom apartments as well as a two-bedroom cottage home option.
Related Links:
Assisted Living vs. Independent Living: What’s the Difference?
Aging Well in Independent Living
An Active, Engaging Retirement: Top 5 Benefits of Independent Senior Living Communities
Senior living options offered
Independent Living
Pricing for Sterling Court by Sky Active Living
Total monthly costs depend on room type, select services, and the level of care needed.
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Sterling Court by Sky Active Living
1001 Alabaster Way, Deltona, FL 32725
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500 Grand Plaza Dr, Orange City, FL 32763
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6.1
Review score
41 reviews
6.1
Review score
41 reviews
5 star
39%
4 star
27%
3 star
15%
2 star
17%
1 star
2%
9.8
Review score
65 reviews
9.8
Review score
65 reviews
5 star
76%
4 star
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9.8
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45 reviews
5 star
78%
4 star
18%
3 star
4%
2 star
0%
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9.4
Review score
22 reviews
9.4
Review score
22 reviews
5 star
50%
4 star
45%
3 star
0%
2 star
5%
1 star
0%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
--1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Independent Living
Care types offered
2
Assisted Living, Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Independent Living
Amenities at Sterling Court by Sky Active Living
Healthcare Services
- Staffing & Ancillary Services
- Medication Management
Meals & Dining
- Restaurant Style Dining
- Meals Provided
Room Amenities
- Wheelchair Accessible Showers
- Wi-Fi/high-speed internet
- Air Conditioned
- Ground Floor Units
- Bath Tubs
- Kitchenette
- Cable or Satellite TV
Community Amenities
Transportation & parking
- Resident Parking Available
- Complimentary Transportation
- Uncovered Parking
Pets
- Cats Allowed
- Dogs Allowed
Common areas
- Computer or Media Center
- TV Lounge
- Beauty Salon
- Meeting Room
- Outdoor Common Areas
- Library
- Barber Shop
- Indoor Common Areas
Recreational areas
- Swimming Pool
- Arts and Crafts Center
- Fitness Center
- Billiards Lounge
- Game Room
Services
- Beautician
- Housekeeping
- Laundry Service / Drycleaning
Languages spoken
- Spanish
- English
Activities
- Activities Off-site
- Devotional Activities Offsite
- Visiting Chaplain or Priest
- Catholic Services
- Devotional Activities On-Site
- Educational Speakers / Life Long Learning
- Day Trips and Outings
- Live Well Programs
- Water Aerobics
- Activities On-site
- Community Service Programs
- Karaoke
- Wii Bowling
- Stretching Classes
- Protestant Services
Reviews
for Sterling Court by Sky Active Living
Write a review
A Place for Mom has scored Sterling Court by Sky Active Living with 6.1 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Sterling Court by Sky Active Living has 41 reviews with an average "overall experience" of 3.7 out of 5.
Overall Rating
3.7
Cleanliness
3.8
Friendliness
4.2
Care Services
3.5
Staff
3.7
Meals & Dining
2.1
Activities
3.8
Value for Cost
3.4
A Place for Mom has scored Sterling Court by Sky Active Living with 6.1 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Sterling Court by Sky Active Living has 41 reviews with an average "overall experience" of 3.7 out of 5.
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1-20 of 41 reviews
Anonymous - Resident/client
Independent Living
May 22, 2024
"needs work but could be a nice place to stay
The food was bad and the cook was a jerk. They raised the rent just because, not worth it. The rooms re not cleaned per contract once per week, sometimes went 2 to 4 weeks. Yes they raised rent, hired a new chef who is an old one from there not a very good cook either. Roof leaks, maintenance man is way behind. My friends been waiting for a long time to move, apartment still not ready.
Response from Sterling Court by Sky Active Living
June 5, 2024
We are so sorry to hear of your poor experience at our community! We pride ourselves in taking excellent care of all of our residents and providing a great community to live in. If you have any additional details on your concerns you can reach out to us directly at solutions@prioritylc.com. We will continue to work with our regional and local teams to address the concerns you have.
Sincerely.
Anonymous - Family/friend
Independent Living
April 4, 2024
Good but not great...yet
They recently underwent ownership change. The new ownership has been better than previous.
Response from Sterling Court by Sky Active Living
June 5, 2024
Thanks for taking the time to let us know we are doing a better job! We have great local leadership and trust them fully to provide excellent care and services. We appreciate you entrusting your loved one with us.
Sincerely.
Anonymous - Resident/client
Independent Living
March 5, 2024
My Experience
I would rate the food at a zero if I could. Mostly carbohydrates and the few vegetables served are overcooked, Soggy and sometimes inedible. Run out of food that should be routinely ordered (coffee etc.) I've looked a few other places and after a year made a few friends here. Some residents seem quite content. Personally I would like to play bridge, mahjong & join a book club. None of which are available here. Staff friendly but need more servers at mealtime. I understand a new executive chef begins next week, new owners (priority)
Hope for the future.
Response from Sterling Court by Sky Active Living
June 5, 2024
Thank you for taking the time sharing your thoughts and concerns, and sorry you haven't had the greatest experience. I trust that the new team in place will be able to address the issues you've seen. If you want to reach out to us directly at solotions@prioritylc.com and provide an update on those concerns we would love to hear from you. Our local and regional teams are more than willing to assist and are determined to make every residents stay as comfortable and enjoyable as possible.
Sincerely.
Mark J - Resident/client
Independent Living
February 11, 2024
Nothing changes-do not care
Management does not respond to change things when there are problems. Worst food I have ever had and it seems to rotate every two weeks. Only manager that walks the dining room and ask questions can’t do anything about the issues as they are in sales, not the chef. General manager is sweet but her hands are tied by Corporate. Have raised our rent twice since September when they took over. Boring activities only there for the same people. I enjoy the pool and the library. Bus driver is a nice guy.
Response from Sterling Court by Sky Active Living
February 29, 2024
We're sorry to hear about your experience at Sterling Court. Your feedback is incredibly valuable to us, and we appreciate you taking the time to share your concerns. We strive to provide a high standard of service and care to all our residents, and we apologize if we have fallen short of your expectations. Rest assured, we take your comments seriously and will address them internally to improve our community. If there's anything specific you'd like to discuss or any suggestions you have for improvement, please don't hesitate to reach out to us directly. We value your residency and want to ensure your satisfaction. Thank you for bringing these matters to our attention.
Anonymous - Family/friend
Independent Living
September 12, 2023
Our families experience
We moved in during covid so staff shortages were at their highest and is still an issue today but not as bad. Also, after only two years, we are on manager number four and the company just sold. Do not know impacts of sale just yet.
Response from Sterling Court by Sky Active Living
October 9, 2023
Thank you for sharing your experience at Sterling Court - Sky Active Living during the challenging times of the COVID-19 pandemic. We understand that staff shortages have been a concern, and we appreciate your patience as we work to address this issue. It's also notable that changes in management can bring a feeling of uncertainty.
We're committed to ensuring that your experience is as positive as possible, and we'll strive to improve and maintain a sense of stability during transitions. If you have any concerns or questions about the impacts of the change in management, we encourage you to reach out to our management team for more information.
Your feedback is important to us, and we want to provide the best possible living experience for you and all our residents. If you have any more insights or suggestions in the future, please don't hesitate to share them with us. Thank you for being a part of Sterling Court - Sky Active Living.
Anonymous - Resident/client
Independent Living
August 10, 2023
Beware of senior living facilities.
You should ask people what their income is and if they have a Medicaid waiver before you give them places to see.Not worth looking in to. They raised their rates by 14 to 18 %. We picked this community because, at the time I had no choice.
Anonymous - Resident/client
Independent Living
August 10, 2023
Holiday Sterling Court review
Most of the staff members are great, but every now and then you can see the ugly come out! My only care is the housekeeping and because of staff shortages there have been long outages in service a few times. When it comes to the meals and dining service this one I could write a book on - food usually is not hot - not on an old persons schedule for meal service - feel like being herded to the slaughter at such set times - at times need larger portions to get full! - can order but don't always get - just quit going & ordering food in to fix or already fixed. The activities are picking up since [name removed] started working here - mostly the same boring schedule day after day - glad I get to play poker. I am buying my own food and a single window size A/C unit for the entire apartment which is a 1 bedroom unit
Anonymous - Resident/client
Independent Living
April 12, 2023
My experience at Holiday Sterling Court
The residents and the staff are friendly and helpful at this facility. The accommodations are adequate. Everything else could use improvement, especially the meals and dining. They seem to VERY short in all staffing areas at this facility. I had planned to stay here 'forever', but have decided to keep looking around at other facilities in this part of the state.
Response from Sterling Court by Sky Active Living
April 17, 2023
Thanks for taking the time to share your experience. I’ve shared your review with our General Manager, and she would appreciate the opportunity to discuss your concerns with you directly. Please visit the office to speak with her or email me at CustomerService@AtriaSeniorLiving.com and I’ll get you in touch.
anonymous - Resident/client
Independent Living
March 8, 2023
look for another place
I have cockroaches and I have spoken with many other residents and they have them as well. The community is nice but old - it needs new carpet, roofing, painting, furnishings, etc. The food needs a lot of improvement - the meals are all over the place, most of the time it is served cold. What goes on the menu just does not make sense when you are ready to order. They also could work on the cost of living here.
Response from Sterling Court by Sky Active Living
March 15, 2023
Thanks for reaching out for with your concerns. We take your review seriously. I’ve forwarded your review to the community leadership, as well as our regional leaders for maintenance and dining so they can follow-up on the issues you’ve raised. Please know the General Manager is happy to hear from residents. If you’d like to discuss anything further, please email us at CustomerService@AtriaSeniorLiving.com.
patty g - Family/friend
Independent Living
February 15, 2023
Horrible experience
I moved my mother to Sterling Court. It was so bad. The staff was very rude and unfriendly. It was run down and poorly maintained. Leaks in roof with buckets in hallway and kitchen to catch the rain. Dirty carpet. Apartment cleaned three times in two months and that was after complaining numerous times. Cockroaches. Always promising to spray for bugs but never did. Bad food which you had to sit at a table and wait for an hour to be served. Then run out of food. Unsafe. Emergency doors jammed and blocked. A mess
Response from Sterling Court by Sky Active Living
February 28, 2023
Patty, thanks for sharing your feedback. I understand you’ve been in touch with the Regional Vice President about these issues. If you want to talk about anything else, we’re happy to listen. Please email us at CustomerService@AtriaSeniorLiving.com and we will connect you with the right person.
Anonymous - Family/friend
Independent Living
November 29, 2022
Overall over priced
The staff is friendly, however they raise the cost of rent 10% annually and move every resident to month to month after 1st year. Making it hard for seniors on fixed income to stay.
Food is decent, but no snacks or drinks throughout day as advertised. Recently hired an activities director.
Takes a long time to have meals sometimes 1.5-2 hours to receive food and eat.
Typically clean in common areas.
Office staff is hard to get a hold of, but extremely nice when you do get ahold of them
anonymous - Family/friend
Independent Living
June 16, 2022
Our experience with Holiday
I am only going off of what I hear from her daily. They were just bought out by Atria so I know they are going through a transition period. I am comfortable with her being here and I know that she is safe, fed and well taken care of. She has not been the biggest fan of the food served. If I am going off of what I have seen personally, I would recommend Holiday Sterling Court to other families.
Daniel D - Resident/client
Independent Living
March 24, 2022
INteresting levels
The community is nice as it was set out to be however I feel like the corporate angle of things are not going well. I have only been here for a few month and they have had a few managers a lot of turn over in the dining area and some of the people from the cleaning people have left also. Some of them have been replaced but it seems worse off than before they left. The level of getting things done is not good right now. They have the opportunity to be a great place it is just that the management is not up to par at this time.
Response from Sterling Court by Sky Active Living
May 13, 2022
Daniel, We value your feedback at Sterling Court. We have shared your comments with local and regional leadership and are available directly at Resident.Relations@HolidaySeniorLiving.com, if you have future concerns.
Anonymous - Toured community
Independent Living
March 11, 2022
My Tour
Nice but a little far for us. Nice facility, nice people but not quite what we needed.
K M - Family/friend
Independent Living
February 25, 2022
Needs Improvement
The sales process was great. The food is horrible, cleaning conditions are horrible. Dietary restrictions are not being followed. Healthy snacks are not being left out anymore. My loved one complains daily about it. I had to call corporate about concerns and awaiting to hear back. At first I thought it was my loved one and now I see pictures of the food from my loved one of what the food looks like. Bread, no butter. Salad, 2 dressings and no other options. The executive chef created a food and meal menu that you cant really pronounce and you don't really know what the food is. They seem to be out of the backup foods when you don't want the main meal. Sometimes my loved one doesn't get food. She had a leak in her bathroom and it took a week to get fixed. Her ac was broken and made tons of noise. It took what felt like awhile to get fixed. There is a lack of communication. Billing is wrong, I have to call them to figure out why their are errors. It seems to be one thing after another with this place. She was told she can't save seats for certain people to sit together. She was told to come early and sit and wait for hours to be able to sit together. Laundry is only allowed during hours after 4 pm. We are having to pay for food for her to cook in her room because the food isn't something she can eat sometimes. We pay for her meals and she cant even eat the food.
anonymous - Family/friend
Independent Living
December 1, 2021
Our experience with Sterling Court
The staff is really amazing at Sterling Court. When we have had some concerns (like with housekeeping) and we talked to management and they made improvements but it seems to be going downhill again. There has been quite a bit of turnover so we are still addressing some of these things. They are definitely working on improving these concerns. Dad and [name removed] love the community and the people that are here. They appreciate that they are being listened to and they are happy.
Response from Sterling Court by Sky Active Living
December 2, 2021
Hello, we appreciate you giving us the chance to improve by providing us with this feedback. We will take this feedback and look for ways to better our community for residents and team members. We are happy you felt that our community was nice! We hope for the opportunity to see you again, our team would be happy to work with you. Thank you
Thomas - Family/friend
Independent Living
April 23, 2021
I would recommend it
I would recommend it here. I think the staff is very friendly, and the facility is very presentable. My friend tells me he likes the food overall.
Dot - Resident/client
Independent Living
April 7, 2021
Very good
My experience has been very good. To me, it's been better than the other two places I lived in. They make you feel welcome. They try to help you in any way you can. It's not assisted living, but they try to make sure you're aware of activities and things that are going on, so you can make your mind up what you'd like to do. They put up an activities sheet weekly. I enjoy bingo, which they offer about 6 days a week. I like to craft, and they have a movie every night. I like my apartment very much, it was just what I needed. It's the least expensive of any retirement communities I've lived in. They're part of Holliday corporation, so they have a lot to offer. They own about 300 other retirement communities, including Hawaii. And if I'm travelling, I can check to see if they have a room available and I can stay there for nothing. They will also let me take my pet. A lot of people aren't aware of that travel policy.
anonymous - Resident/client
Independent Living
March 4, 2021
I would recommend it
I really enjoy how they get people involved, the staff members always invite us to do things. I really like playing bingo and I even get to call bingo. Out of other communities i have been in this is the best place by far.
Anonymous - Resident/client
Independent Living
November 20, 2020
The staff members are very nice!
Sterling Court is kind of expensive, and due to COVID the food is not very good. When i first came here back in March we used to rave about how good it was, now it is not. The meats they serve are not tender at all. The do offer a lot of activities, and the rooms are adequate.
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Frequently Asked Questions about Sterling Court by Sky Active Living
Sterling Court by Sky Active Living offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Sterling Court by Sky Active Living 6.1 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (386) 775-8004 to reach a resident at Sterling Court by Sky Active Living.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
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- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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