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StoryPoint Germantown

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6300 Briarcrest Ave, Germantown, TN 38120

8.8
Review score
12 reviews
Add review
8.8
Review score
12 reviews
5 star
76%
4 star
8%
3 star
8%
2 star
0%
1 star
8%
See all reviews
9.5
Review score
9574 reviews
123 facilities
For pricing & availability:
(866) 374-4058
StoryPoint Germantown
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StoryPoint Germantown
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Anonymous
-
Child of resident/client
5.0
Very satisfied!
It is a very welcoming environment and most of the caregivers are top notch. The only complaint I really have is the weekends are always understaffed. The apartments are all VERY nice and the balcony apartments do not cost any more than window ones. My Mom has a balcony and we put a scree

About the facility
StoryPoint Germantown

Enjoy unique, personalized care and big-city amenities at StoryPoint Germantown, where they offer assisted living, memory care, and respite care services. This grand, multi-story community is located just minutes from downtown Memphis and uses an all-natural, electrostatic sprayer called Viking Solutions to keep the community clean and residents safe.

The culinary team uses fresh, local ingredients to create nutritious meals every day, and dedicated team members create customized care plans for each resident to enhance their overall health and independence. Here, the staff takes a holistic approach that nourishes the mind, body, and soul. That is why this community also offers a diverse list of activities, classes, clubs, and events through the Life Enrichment Program.

This community also offers world class memory care in their two memory care neighborhoods — The Sound and The Cove. The Sound is designed for those in the early stages of memory loss, while The Cove is for those in the later stages of Alzheimer’s and dementia. These small, intimate neighborhoods are staffed with highly trained and experienced caregivers who use the latest technologies and therapies to provide residents with the services and activities they need to make every day the best day...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for StoryPoint Germantown

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Detached Cottages
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at StoryPoint Germantown

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Compare

StoryPoint Germantown
StoryPoint Germantown

6300 Briarcrest Ave, Germantown, TN 38120

Great Southern Senior Living
Great Southern Senior Living

1869 Pisgah Rd, Cordova, TN 38016

Heritage at Irene Woods outdoor common area
Heritage at Irene Woods

4580 Forest Hill Irene Rd, Memphis, TN 38125

Germantown Plantation
Germantown Plantation

9293 Poplar, Germantown, TN 38138

8.8
Review score
12 reviews
8.8
Review score
12 reviews
5 star
76%
4 star
8%
3 star
8%
2 star
0%
1 star
8%
10
Review score
11 reviews
10
Review score
11 reviews
5 star
100%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
9.2
Review score
13 reviews
9.2
Review score
13 reviews
5 star
85%
4 star
15%
3 star
0%
2 star
0%
1 star
0%
8.9
Review score
35 reviews
8.9
Review score
35 reviews
5 star
57%
4 star
23%
3 star
17%
2 star
3%
1 star
0%
Studio
--
Studio
--
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Active promotion

No

Pet friendly

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Memory Care, Residential Care Home

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Independent Living

Amenities
at StoryPoint Germantown

Healthcare Services

  • Incontinence Care
  • Diabetic Care
  • Non-Ambulatory Care
  • Staffing & Ancillary Services

Meals & Dining

  • Meals Provided

Community Amenities

Common areas

  • Indoor Common Areas

Activities

  • Activities On-site
  • Devotional Activities Offsite

Reviews

for StoryPoint Germantown

8.8Review score12 reviews
8.8
Review score
12 reviews
5 star
76%
4 star
8%
3 star
8%
2 star
0%
1 star
8%
StoryPoint Group, LLC
9.5
Review score9546 reviews123 communities
Write a review
A Place for Mom has scored StoryPoint Germantown with 8.8 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, StoryPoint Germantown has 12 reviews with an average "overall experience" of 4.4 out of 5.
Overall Rating
4.4
Cleanliness
4.3
Friendliness
4.9
Care Services
4.2
Staff
4.7
Meals & Dining
4.7
Activities
4.3
Value for Cost
4.1
A Place for Mom has scored StoryPoint Germantown with 8.8 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, StoryPoint Germantown has 12 reviews with an average "overall experience" of 4.4 out of 5.
Parent company
Best of Senior Living 2023
StoryPoint Group, LLC
9.5
Review score9546 reviews123 communities
Logo for StoryPoint Group, LLC
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-12 of 12 reviews
Anonymous - Family/friend
Assisted Living
September 9, 2024
5.0
Verified Review
Very satisfied!
It is a very welcoming environment and most of the caregivers are top notch. The only complaint I really have is the weekends are always understaffed. The apartments are all VERY nice and the balcony apartments do not cost any more than window ones. My Mom has a balcony and we put a screen door on it and she keeps her door open all the time.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
3
Value for Cost
3
Neil H - Family/friend
Assisted Living
August 14, 2024
5.0
Verified Review
Highly recommend
Great staff and amenities Quality facility Would highly recommend
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
July 31, 2024
5.0
Verified Review
Highly recommend StoryPoint Germantown
Our situation was unique-transitional between needing memory care versus assisted living. It was important that I was in residence with my spouse. The staff was accommodating of our unique status.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Anonymous - Family/friend
Memory Care
May 28, 2024
5.0
Verified Review
Recommended
My loved one is currently a resident at HarborChase of Germantown and this facility has been the perfect answer for us. I can't say enough about how good it is. The entire staff is wonderful. Based on our experience, I would recommend HarborChase of Germantown to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
May 8, 2023
3.0
Verified Review
Expensive Without Value Added
My family and loved one had an okay experience. The community made promises to us, and they didn't keep them. This was very disappointing to us. Everyone was friendly. The meals were good. Overall, we would recommend you ask lots of questions and follow up with them to make sure the promises are fulfilled.
Cleanliness
2
Friendliness
4
Care Services
2
Staff
3
Meals & Dining
4
Value for Cost
1
Mary - Toured community
Assisted Living
February 16, 2023
5.0
Verified Review
My Tour Experience at HarborChase of Germantown
We really liked the community. It was more than we wanted to spend at the time.
anonymous - Family/friend
Assisted Living
October 24, 2022
4.0
Verified Review
Our families experience
The overall community is clean but our loved ones personal room is not.
Cleanliness
3
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
4
Cathleen - Family/friend
Memory Care
October 10, 2022
5.0
Verified Review
We would highly recommend
Our loved one was only there for a month and during his stay the staff were very very nice. The community was always clean, the staff were helpful, genuinely caring, compassionate and such. It was a wonderful facility and we would highly recommend HarborChase to families looking for a place for their loved ones. They not only were concentered for our loved one but for the families as well. Our only thing is that they said our loved one wouldn't have to move anywhere else, but they had a fall and when they came back from the hospital they weren't able to take him and he had to be moved. However we did have to pay that next months rent and they reimbursed us for everything except one day - they were very willing to work with us and were so kind.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
BB - Family/friend
Assisted Living
September 20, 2022
4.5
Verified Review
Excellent place for assisted living
There has been a turnover in staff. They are trying to get staff that they need. I picked this place because it was the best value for the money, it was a brand new facility, a really good location, the rooms are very nice, and they are modern and up-to -date.. The rooms are very spacious, and a good size for the money that is being paid.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
August 31, 2022
5.0
Verified Review
Great Place for Parents
I think HarborChase of Germantown is great. They're very approachable and seem to take very good care of my parents. They're easy to get in contact with since I live at a distance. And my parents seem to be happy with the services there. I haven't had any complaints, and my parents seem to be doing pretty well!
Susan - Toured community
Assisted Living
August 15, 2022
1.0
Verified Review
Tour of HarborChase
I toured HarborChase of Germantown; it was a bad experience. The lady who was supposed to be there wasn't there and she had this gentleman facilitate our tour. He couldn't answer any questions and he didn't have the packet of information. He also couldn't show us any of the rooms, so he just showed us common areas and the dining hall. No one called me back so I didn't like it at all. It was not a good experience. He couldn't answer anything; he just kept saying, "I don't know the answer to that, I'll have ask to ask her." - but she never called back.
anonymous - Family/friend
Memory Care
June 30, 2021
5.0
Verified Review
A beautiful and safe place for our loved one
The activities are limited but they do still have exercise classes and board games. We would recommend this community, it is beautiful it feels like a resort.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
Viewing 1-12 out of 12 reviews

Neighborhoods
around StoryPoint Germantown

See what the neighborhood has to offer and what’s nearby:
StoryPoint Germantown in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Tennessee regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Tennessee regulations for Assisted Living.

Frequently Asked Questions
about StoryPoint Germantown

StoryPoint Germantown offers 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored StoryPoint Germantown 8.8 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (901) 250-5931 to reach a resident at StoryPoint Germantown.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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