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VERIFIED PARTNER
255 Possum Park Rd, Newark, DE 19711
5 star
39%
4 star
14%
3 star
19%
2 star
14%
1 star
14%
8.5
Review score
3815 reviews
141 facilitiesFor pricing & availability:
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Jim and Amy
-
Child of resident/client
5.0
smooth transition, above and beyond staff, 5 star review
The family is very happy with Millcroft Living thus far. My mother-in-law is doing well there. Staff has been competent and friendly. Millcroft administration made her transition go smoothly.
About the facility Millcroft Living
Serving the Newark community for over 40 years, Millcroft Living is truly the cornerstone of senior living. The campus offers a full continuum of residential options making it a smart choice for an active, life. You're invited to see the Independent living apartment homes, Licensed Assisted living neighborhood, and 24-hour skilled nursing and rehabilitation center. Millcroft Living is investing in you! We're undergoing a full systems and interiors renovation with phase 1 complete and phase 2 underway. Come see it for yourself and see why others have chosen to make Millcroft home for nearly 40 years. Located near downtown Newark and Christiana Health Care system.
Senior living options offered
Assisted Living
Independent Living
Pricing for Millcroft Living
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Millcroft Living
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Compare
Millcroft Living
255 Possum Park Rd, Newark, DE 19711
The Vero at Newark
924 Barksdale Road, Newark, DE 19711
Somerford House and Place of Newark
4175 Ogletown-Stanton Road, Newark, DE 19713
Abbey Manor of Elkton
One Colonial Manor Court Building 1, Elkton, MD 21921
8.4
Review score
21 reviews
8.4
Review score
21 reviews
5 star
39%
4 star
14%
3 star
19%
2 star
14%
1 star
14%
8.8
Review score
7 reviews
8.8
Review score
7 reviews
5 star
57%
4 star
29%
3 star
0%
2 star
14%
1 star
0%
8.6
Review score
59 reviews
8.6
Review score
59 reviews
5 star
43%
4 star
37%
3 star
15%
2 star
3%
1 star
2%
8.6
Review score
13 reviews
8.6
Review score
13 reviews
5 star
77%
4 star
15%
3 star
0%
2 star
8%
1 star
0%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--1 bedroom
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Independent Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Assisted Living
Amenities at Millcroft Living
Healthcare Services
- Staffing & Ancillary Services
- Medication Management
- Incontinence Care
- Non-Ambulatory Care
- High Acuity Care
- Memory Care
- Diabetic Care
Meals & Dining
- International Cuisine
- Restaurant Style Dining
- Low / No Sodium
- Guest Meals
- Kosher
- Gluten-free
- Meals Provided
- Organic
- No Sugar
- Vegetarian
- Professional Chef
- Room Service
- Special Dining Programs
- Vegan
- Anytime Dining
Room Amenities
- Ground Floor Units
- Bath Tubs
- Respite or Short Term Stays Offered
- Cable or Satellite TV
- Handicap Accessible
- Wheelchair Accessible Showers
- Air Conditioned
- Kitchenette
- Full kitchen
- Private patio, deck, or balcony
- Garden View
- Wi-Fi/high-speed internet
Community Amenities
On-site dining options
- Private Dining Room
- Café or Bistro
- Bar or Pub
Transportation & parking
- Complimentary Transportation
- Uncovered Parking
- Resident Parking Available
Pets
- Cats Allowed
- Dogs Allowed
Common areas
- Outside Patio
- Barber Shop
- Indoor Common Areas
- Private Bath
- TV Lounge
- Beauty Salon
- Library
- Outdoor Common Areas
- Main Street Shops
- Meeting Room
- Central Fireplace
Recreational areas
- Fitness Center
- Raised Garden Beds
- Piano or Organ
- Arts and Crafts Center
Services
- Laundry Service / Drycleaning
- Housekeeping
- Grocery Shopping and Errands
- Beautician
Languages spoken
- Spanish
- Filipino
- English
Activities
- Adventist Services
- Karaoke
- Bridge Club
- Intergenerational Programs
- Current Events Club
- Community Service Organizations
- Activities Off-site
- Devotional Activities Offsite
- Catholic Services
- Walking Club
- BBQs or Picnics
- Quilting or Sewing Club
- Educational Speakers / Life Long Learning
- Jewish Services
- Community Service Programs
- Activities On-site
- Stretching Classes
- Choir / Singing Club
- Live Musical Performances
- Live Dance or Theater Performances
- Cards / Pinochle Club
- Visiting Chaplain or Priest
- Other Religious Services
- Day Trips and Outings
- Live Well Programs
- Birthday Parties
- Yoga / Chair Yoga
- Tai Chi
- Mormon/LDS Services
- Holiday Parties
- Dances
- Cooking Club
- Christian Services
- Book Club
- Pet-focused Programs
- Visiting Rabbi
- Devotional Activities On-Site
- Resident Band or Musicians
- Wine Tasting
- Wii Bowling
- Trivia Games
- Protestant Services
- Brain fitness / Dakim
- Islamic Services
- Buddhist Services
- Cooking Classes
- Men's Club
- Art Classes
- Gardening Club
- Happy Hour
- Bible Study Group
Reviews
for Millcroft Living
Write a review
A Place for Mom has scored Millcroft Living with 8.4 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Millcroft Living has 21 reviews with an average "overall experience" of 3.4 out of 5.
Overall Rating
3.4
Cleanliness
3.8
Friendliness
3.4
Care Services
3.3
Staff
4.0
Meals & Dining
4.2
Activities
3.3
Value for Cost
2.6
A Place for Mom has scored Millcroft Living with 8.4 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Millcroft Living has 21 reviews with an average "overall experience" of 3.4 out of 5.
Filters
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 21 reviews
Jim and Amy - Family/friend
Assisted Living
April 5, 2024
smooth transition, above and beyond staff, 5 star review
The family is very happy with Millcroft Living thus far. My mother-in-law is doing well there. Staff has been competent and friendly. Millcroft administration made her transition go smoothly.
Response from Millcroft Living
August 31, 2024
Jim And Amy, we're glad you had such a wonderful experience with us! We hope to see you soon!
Jacob J - Family/friend
Assisted Living
April 3, 2024
Quality care
The assisted living staff are excellent. Caring, attentive, patient, and friendly.
Parking can be a pain is the only really negative thing I would say.
The room sizes are good, my mom is happy with it.
The last question is not a knock on Millcroft, its just the absurd costs of elderly care make the idea of "value for the money" an impossible concept.
Response from Millcroft Living
August 31, 2024
Jacob, we're glad you had such a wonderful experience with us! Thank you so much again for your feedback! We hope you have a great day!
Randy Fisher - Family/friend
Assisted Living
March 11, 2024
Excellent Care!
After being released from the hospital, our mom was taken to Millcroft for much needed rehab therapy. The care she received while at Millcroft was phenomenal to say the least!!
Everyone my sisters and I came in contact with were genuinely caring and extremely nice individuals!
[name removed], who helped with her enrollment and care, [name removed] her OT and PT therapist and [name removed] her Nurses Aid were all so very kind and professional! My mother felt safe and well cared for while staying at Millcroft!
A big shout out to [name removed] for getting my mother back on her feet easing our concerns about mom's ability to return home safely. [name removed] knowledge, professionalism and genuine care for mom, made it both fun and extremely beneficial for my mother's overall health and wellbeing.
[name removed] was also very kind to mom and provided everything from personal care to dialing my phone number for mom when she got a little confused!
I would HIGHLY recommend Millcroft to anyone seeking short/long term care or rehab!!
Response from Millcroft Living
September 13, 2024
Randy, we're happy you found our staff to be so supportive during your experience here at Millcroft Living. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your time with us. If you have further needs or questions, please reach out!
Anonymous - Toured community
Assisted Living
June 9, 2023
Tour of Millcroft Living
We toured Millcroft Living during our search for Assisted Living for our loved one. This facility looked okay. However, the facility was a bit dated. The staff and friendliness seemed good. The facility just wasn't what we were looking for, so we continued forward with our search.
Anonymous - Family/friend
Assisted Living
April 26, 2023
Good, Safe Days at Millcroft Living
My loved one is a resident at Millcroft Living and everything has been great for him at this facility! Our loved one really likes it here. The meals are great. Communication with the family is great. The friendliness and cleanliness are great, also.
Kim W - Family/friend
Assisted Living
March 2, 2023
Be Aware
We picked this community because of the location. They could improve on the heating system. We had to always request for them to do things, as it relates to maintenance. Overall, the place needs to be updated, for maintenace and safety reasons.
Anonymous - Resident/client
Independent Living
February 17, 2023
Millcroft Living Assessment
Overall, the cleanliness was good. There was a distance to the kitchen, and often they brought my food. The food was okay. It was sometimes the wrong food, although I got three meals per day. If they made changes, it would be a better facility. Some of the residents seemed to like the community. The heating system could also be improved.
Anonymous - Toured community
Independent Living
October 10, 2022
My Tour Experience at Millcroft
Good community. They had smaller kitchenettes and the community was in need of some renovations.
anonymous - Toured community
Assisted Living
March 25, 2022
Tour experience
We had a nice tour with Millcroft. The staff were personable and welcoming and they answered all our questions. My mom was just looking for someplace that was a little more active.
Arlene K - Toured community
Assisted Living
December 9, 2021
My tour review
My loved one just picked another community. I liked this community actually better than the community that my loved one went with but in the end of things I had to go with my loved ones wishes.
Kathy W - Toured community
Independent Living
October 27, 2021
Our tour experience
Our family had an in person tour and we were not really impressed with their parking. It is a weird layout, we had to park on the side of a building for the tour and we think they only offered two meals a day.
Response from Millcroft Living
November 2, 2021
Thanks for visiting us Kathy. We're sorry to hear that there was some confusion about where to park when you came for your tour. We have plenty of space specifically outlined for residents and their loved ones, and invite prospective residents to utilize those spaces too. Note also that we serve three meals a day and offer a wealth of alternate meal choices. Please let us know if you have additional questions -- and we invite you to come back and enjoy a meal in our dining room and get to know some of our current residents who love to talk about their life here at Millcroft. We hope to hear from you soon.
Anonymous - Toured community
Independent Living
June 27, 2017
Horrible met with Exec Director who didn't really give us the time of day. Acted like we were wasting her time. We talked in her office and never got a facility tour. Would NOT ever consider placing anyone there
Response from Millcroft Living
July 6, 2017
As the Executive Director at Millcroft, I can assure you that it is my intent to exceed the expectations of our residents, families and, most certainly, our guests. I apologize that this was not your experience. I take pride in the quality care and comfort we provide and for the many happy residents and families we serve at Millcroft. I would welcome the opportunity to further discuss your specific circumstances and what resources may be available to you here or elsewhere. Thank you for your consideration.
Heather Fisher - Family/friend
Independent Living
June 15, 2015
A Good Choice
My father has been in Millcroft Assited Living for several months now and I have found it to be a wonderful facility. The sales counselor made my Dad feel very comfortable during the initial interviewing and evaluation process. He understood my Father's anxiety about leaving his home and was very sensitive to that. The nursing staff is the best! The head nurse wasted no time addressing my Dad's many health issues. Her goal was to get him healthier and his health has improved greatly since he has been there. He is on a better diet, getting more exercise than at home, and in a community like this, there is always someone to talk to.
Millcroft has such a patient and caring staff. I am so thankful for them and thankful for the peace of mind I have every day knowing he is in their care.
Anonymous - Family/friend
Independent Living
November 20, 2014
Wonderful Place!
Millcroft Independent Living is a wonderful place! My father-in-law is settled in there and likes it very much. We've been very impressed with the staff and the way they look out for residents. It's a lovely facility, with plenty of activities and events for residents.
My only minor complaint is with the food - I ate there several times with my father-in-law and was disappointed by the lack of fruits and vegetables in the meals.
Other than that, we have been more than pleased.
Response from Millcroft Living
March 30, 2015
Thank you for your feedback about your visit to our community. We regret that your dining experience was unsatisfactory. We strive to exceed expectations every day in the dining experience and one of the ways to do that is with helpful feedback. We hope that you choose to re-visit us in the future but, in the meantime, thank you for helping us to improve our customer service with your comments. Warm Regards, Adrienne Indellini, Executive Director.
Mrs. Williamson's Dau g hter-in-law
Independent Living
October 30, 2014
Called for information, but got the rude phone call back.
I called several times to get information about this senior living community, the front desk person was friendly, but she kept apologizing for not finding anyone to give me information. I finally ended up the voice mail of the executive director, even though the voice was the same as the front desk person. Left my name and number and was interested in getting some information. It took this woman, three days to call me back, she apologized for not getting back to me earlier, I have been on her to do list to call for the last two days. Needless to say she wasn't able to help me, she said she was the executive director, she didn't have that information. She asked me permission to be put on hold, but I heard her put the phone down, but I was not on hold and I could hear everything. She was talking to another person, talking about she can't be bother with these information phone calls. I put her on my speaker phone at work, she was talking about patients, how she needs to go out for a liquid lunch and that as soon as she gets off the phone with this birch "me". She put on this sweet voice and said that she is about to run out for a meeting, but she was going to transfer my call to the salesperson. I hung up.
Response from Millcroft Living
March 30, 2015
Thank you for your feedback about your recent visit to our community. Five Star Senior Living prides itself by putting people first and ensuring excellent customer service by phone or in person – both being of the utmost importance. Your feedback is extremely helpful as it allows us to further educate our team members. We hope that you choose to call us again in the future but, in the meantime, thank you for helping us to improve our customer service with your comments. Warm Regards, Adrienne Indellini, Executive Director.
Mom not coming to millcroft - Resident/client
Independent Living
October 30, 2014
millcroft therapy home should not be rated 5 star, more like half of a star.
Very disappointing visit at Millcroft, we had a scheduled tour with the admission manager named Mary Cable, but when we came for our visit, she left for the day. The front desk person was great named Helen. She called down to the Mary's office and then the nursing floors to find her, a nurse came to front area and let us know she left about a hour ago. I just spoke to her on the phone twice to confirm the time. My Mom was at the hospital with a broken hip, an attending physician recommend Millcroft. The doctor talked about the therapy department now that Kristen took over, so with a doctor telling us that and we saw that you are rated 5 stars from medicare. We got a brief tour or should I say rushed tour, there would be no way that Medicare gave this place 5 stars, maybe they got confused that the company that owns them is called 5 star senior living. There was a total of 15 call bells going off at once, or should I say, I saw 15 different rooms needing help on a electronic message board placed around the hallways. The hallways had a strong or for of per, the nursing staff - the ones giving help to the patients, where disrespectful with them. They where talking about how nasty each patient's crotch smelled like......fish, yeast and varies of other names can't put in this review. Did find out from the nursing staff member who was touring us, revived that the therapy department manager that the doctor recommended was either leaving or has left millcroft. I would not recommend this therapy and nursing home, if you go to millcroft, try to get them to give you a tour of the second floor, the nurse touring us, said that is NOT part of the tour, what are they hiding on the second floor. We also didn't get a brochure, the touring nurse took us out a different door then when we first came in. Mom is now at a truly nice therapy and nursing home.
Response from Millcroft Living
March 30, 2015
Thank you for your feedback about your recent visit to our community. Five Star Senior Living care standards for our residents is our number one priority. Your feedback is extremely helpful as it allows us to further educate our team members. We hope that you choose to re-visit us in the future but, in the meantime, thank you for helping us to improve our customer service with your comments.
Jane Doe - Resident/client
Independent Living
October 29, 2014
We live here at Millcroft, a lot of changes, not good for us or Millcroft.
I live here at Millcroft, what a difference a year makes. I have been very, very disappointed with Millcroft, especially the way that the upper management has been running this place. We get the great promises from Wendy, some Region Big Boss about fixing the broken down bus that has been according to most of my friends who have lived here longer then me, over 3 years. The bus has rust holes, that you can see the road as you sit in your seat. We can't go more then 15 miles from here, because Wendy is afraid the bus will break down. Some of us spend about 4 to 7 grand a month here and Wendy says it's not in the budget to get a used working or a new bus, according to our activities person, the bus is almost 30 years old. The food is ok, as long as the Dining Room Director doesn't spend over 3 dollars a day on our food. She talks loud and often about it, so our 4 to 7 thousand dollars, only 150 dollars a month is food. Millcroft has been pushing this new celebrity chef down our throat, we are all in agreement that we like Chef Tim and Dave's food better. We have this exercise room that we are suppose to get a lesson or two on how to use it, the activities person wants nothing to do with it and Mary tells us to talk to the Rehab leader, who wants to charge us a dollar a minute to show us, ok, that's another 60 dollars with the food cost of 150, but the exercise directions is not included. Millcroft has a new executive director mrs Duca, she never keeps her word, unless it's "I am sorry", I never got back to you. We have many, many long term management employees, either forced to resign or she had fired them since August of this year. My friends and I are tired of the " I am sorry" excuse from Wendy and mrs. Duca. My friends and I talk on about this everyday, we should be enjoying life and not worried what the upper management of the five star company decisions. We realize that my fellow friends and I don't have 7 of the management team, before mrs. Duca came here. As soon as the new place opens up the road, summit senior living, there has to be at least 20 of is going their, I better their bus works and they spend more then 3 dollars a day on 3 meals for each of us.
Jeanie west - Toured community
Independent Living
August 25, 2014
High Prices, Dark Community, No Personality Employees and Not lately Place for my parents
My Sister and I toured the Assisted Living facility with the nursing home director. This Assisted Living was very dark facility, the charge nurse we where introduced to, very hard to understand, can't imagine how my parent's would understand that nurse. She was speaking so fast and very aggressive about assessing my parent's. During the tour there wasn't any patients around, we asked the director touring us, she said a lot of patients are not very social. RED FLAG!!!! When we got the brochure for millcroft, there was no way that we could afford $258 for the first patient, $49 for the second person, that's over $ 9 Grand, NOT including "levels of care", that could run another $500 to $2700 a month. Total of $9500 to $11700. We looked at windsor place and gardens at white chapel, where half as much, much nicer facility, plus they both haves nurses that we felt more comfortable with and according to the the people touring us, they have nursing coverage 24 hours a day, compared to collecting, plus the patients looked very engaged in activities. We did look at the prices at Millbrook nursing home at Millbrook, the prices where lower then their assisted living.
Response from Millcroft Living
September 9, 2014
I am very sorry to hear about your experience during your recent tour here. That is certainly not the norm for us but I do understand how important first impressions can be. I know that we cannot change your experience but I would like to offer some information that you may find useful as you are making a very important decision. Milcroft Assisted Living recently received recognition Excellence in Action recognition for our customer satisfaction and high level of service excellence. We are the only community in Delaware who received this award. While we are quite honored to receive this, we never want any person to have a bad tour experience. I do value the feedback that you have provided and we as a community are committed to provide exceptional experiences at all levels. I will certainly share your information with our team as we also strive for excellence. Thank you again and best regards in the future.
Kathleen H. Duca
Executive Director
Neice - Family/friend
Independent Living
December 4, 2013
Aunt seemed content.
My aunt lived here and she seemed content in the assisted living. They offered a higher level of care if needed so that if one person needed to have more care they could still be together.
Response from Millcroft Living
December 5, 2013
Thank you very much for your positive comments. Our employees work hard each day to provide quality care and services and your comment is a testimony to their work.
Geoffrey L. Henry, NHA, Executive Director
A Place For Mom Customer - Toured community
Independent Living
December 25, 2012
They don't provide a cottage or manor...
They don't provide a cottage or manor house there. But, the location is closer us that can be considered for an assisting care living in the future.
Neighborhoods around Millcroft Living
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Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Delaware regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Delaware regulations for Assisted Living.
Frequently Asked Questions about Millcroft Living
Millcroft Living offers Studio. Learn more.
A Place for Mom has scored Millcroft Living 8.4 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (302) 366-0160 to reach a resident at Millcroft Living.
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Other Senior Housing in Newark, DE
Assisted Living in Nearby Cities
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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