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3392 Medical Center Dr, McKinney, TX 75069
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Anonymous
-
Loved one of resident/client
4.0
Happy with overall experience
Overall good experience but they did seem short handed at times but that may be part for the industry post covid
They were very friendly and very willing to work with us to ensure our loved one was well taken care of.
About the facility The Ivy of McKinney
The Ivy of McKinney is a warm and cozy Community designed to promote creativity and independence within a safe and loving environment. The Ivy of McKinney provides first-class McKinney Assisted Living and Memory Care - we would love for you to visit us with your family and loved ones and see for yourself.
Senior living options offered
Assisted Living
Memory Care
Pricing for The Ivy of McKinney
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at The Ivy of McKinney
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The Ivy of McKinney
3392 Medical Center Dr, McKinney, TX 75069
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5.7
Review score
52 reviews
5.7
Review score
52 reviews
5 star
31%
4 star
34%
3 star
21%
2 star
6%
1 star
8%
9.9
Review score
101 reviews
9.9
Review score
101 reviews
5 star
44%
4 star
27%
3 star
18%
2 star
5%
1 star
6%
9.8
Review score
44 reviews
9.8
Review score
44 reviews
5 star
73%
4 star
11%
3 star
7%
2 star
0%
1 star
9%
9.7
Review score
29 reviews
9.7
Review score
29 reviews
5 star
80%
4 star
17%
3 star
3%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
Fee Discount
Reduces entrance fees required upon move in
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Independent Living
Care types offered
1
Memory Care
Amenities at The Ivy of McKinney
Healthcare Services
- Staffing & Ancillary Services
- Medication Management
- High Acuity Care
- Memory Care
- Diabetic Care
- Incontinence Care
- Non-Ambulatory Care
Meals & Dining
- Room Service
- Special Dining Programs
- Anytime Dining
- Professional Chef
- Vegetarian
- Meals Provided
- Pureed Meals
- Gluten-free
- Guest Meals
- Low / No Sodium
- International Cuisine
- Restaurant Style Dining
Room Amenities
- Garden View
- Wi-Fi/high-speed internet
- Private patio, deck, or balcony
- Kitchenette
- Full kitchen
- Wheelchair Accessible Showers
- Air Conditioned
- Handicap Accessible
- Cable or Satellite TV
- Ground Floor Units
- Respite or Short Term Stays Offered
- Fireplaces
Community Amenities
On-site dining options
- Café or Bistro
- Private Dining Room
Transportation & parking
- Transportation at Cost
- Resident Parking Available
- Property Convenient to Public Transit
- Covered Parking
- Uncovered Parking
- Complimentary Transportation
Pets
- Dogs Allowed
- Pet Care Available
- Cats Allowed
- Weight Limit (lbs)
Common areas
- Meeting Room
- Butterfly garden / Hummingbird garden
- Computer or Media Center
- Central Fireplace
- Library
- Outdoor Common Areas
- Main Street Shops
- TV Lounge
- Beauty Salon
- Barber Shop
- Private Bath
- Indoor Common Areas
- Indoor Atrium
- Outside Patio
Recreational areas
- Piano or Organ
- Arts and Crafts Center
- Raised Garden Beds
- Fitness Center
- Movie or Theater Room
- Game Room
Services
- Beautician
- Grocery Shopping and Errands
- Housekeeping
- Laundry Service / Drycleaning
Languages spoken
- English
- Spanish
Activities
- Happy Hour
- Men's Club
- Cooking Classes
- Art Classes
- Gardening Club
- Montessori Programs
- Bible Study Group
- Wii Bowling
- Trivia Games
- Reminiscence Programs
- Wine Tasting
- Buddhist Services
- Protestant Services
- Brain fitness / Dakim
- Islamic Services
- Pet-focused Programs
- Visiting Rabbi
- Resident Band or Musicians
- Devotional Activities On-Site
- Yoga / Chair Yoga
- Birthday Parties
- Live Well Programs
- Christian Services
- Forever Fit
- Book Club
- Holiday Parties
- Mormon/LDS Services
- Cooking Club
- Dances
- Cards / Pinochle Club
- Visiting Chaplain or Priest
- Live Dance or Theater Performances
- Live Musical Performances
- Other Religious Services
- Day Trips and Outings
- Stretching Classes
- Community Service Programs
- Activities On-site
- Choir / Singing Club
- Devotional Activities Offsite
- Catholic Services
- Activities Off-site
- Light Therapy Programs
- Sensory-based Programs
- Educational Speakers / Life Long Learning
- Quilting or Sewing Club
- Jewish Services
- Walking Club
- BBQs or Picnics
- Intergenerational Programs
- Adventist Services
- Karaoke
- Bridge Club
- Community Service Organizations
- Current Events Club
Reviews
for The Ivy of McKinney
Write a review
A Place for Mom has scored The Ivy of McKinney with 5.7 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, The Ivy of McKinney has 52 reviews with an average "overall experience" of 3.7 out of 5.
Overall Rating
3.7
Cleanliness
3.9
Friendliness
4.0
Care Services
3.8
Staff
2.9
Meals & Dining
2.8
Activities
3.8
Value for Cost
3.7
A Place for Mom has scored The Ivy of McKinney with 5.7 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, The Ivy of McKinney has 52 reviews with an average "overall experience" of 3.7 out of 5.
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1-20 of 52 reviews
Anonymous - Family/friend
Assisted Living
March 26, 2024
Happy with overall experience
Overall good experience but they did seem short handed at times but that may be part for the industry post covid
They were very friendly and very willing to work with us to ensure our loved one was well taken care of.
Anonymous - Resident/client
Assisted Living
June 29, 2023
I would recommend with caveats
Has not been a wonderful experience. Food has not been good. The only reason I am still here is the have washer and dryer in the room. Food and cleanliness is probably the two highest ones for improvement. The activities are fair, but have no bus to take people with w/c to dr. or activities. I don't have much need for help so can't really rate the caregivers.
Response from The Ivy of McKinney
March 5, 2024
Thank you for taking the time to leave a review for The Ivy of McKinney. We understand that your experience has fallen short of expectations in some areas, and we appreciate your honest feedback. We take all resident concerns seriously and continually strive to improve the services we offer.
We would love to discuss your feedback further and explore opportunities to improve your experience at The Ivy of McKinney. Please don't hesitate to reach out to us directly to schedule a conversation.
Thank you again for your feedback.
Sincerely,
The Ivy of McKinney Team
Anonymous - Family/friend
Assisted Living
March 28, 2023
Things started out okay
My loved one was previously a resident here, but we've moved her to another facility. Things started out okay, but then we had some issues. One thing that really bothered me was that the floors in the kitchen/dining area were dirty and slippery. The food itself wasn't too bad, other than offering mostly chicken and a lot of rice. There just wasn't a lot of variety and when you did choose an alternative option- it was a long wait before you got it. Like 40 minutes for a baked potato. Communication with the family was zero. We were also overcharged and are still waiting for them to get that resolved. I know that since we've moved our loved one out, they've changed management and are trying to fix things. But it was not a good experience for us.
Response from The Ivy of McKinney
March 5, 2024
Thank you for taking the time to leave a review about your loved one's experience at The Ivy of McKinney. We understand your concerns and appreciate you bringing them to our attention.
We sincerely apologize that your loved one's experience did not meet your expectations. We strive to provide a safe, comfortable, and well-communicated environment for all our residents, and we are disappointed to learn that fell short in your case. We are committed to continuous improvement, and the new leadership is dedicated to addressing past concerns and creating a positive experience for all residents and families.
While we are aware that moving your loved one was necessary, we sincerely apologize that your experience at The Ivy of McKinney was not positive. We wish you the best and hope your loved one enjoys their new environment.
Thank you again for your feedback. We value your insights and will use them to guide our ongoing efforts to improve the experience for all residents.
Sincerely,
The Ivy of McKinney Team
Anonymous - Family/friend
Assisted Living
October 27, 2022
No training of staff
Medication irregularities
Mold in rooms
Rude ownership
Inaccurate assessments
No care plans designed
Overselling/underdelivering
Residents put at risk
Mary - Toured community
Memory Care
October 10, 2022
My Tour Experience at The Ivy of McKinney
Nice community and they did a lot for the residents. We preferred another community that was memory care.
anonymous - Family/friend
Assisted Living
August 15, 2022
Our families experience
The Ivy of McKinney has potential to be really nice, it is very clean but we have just had some frustrating things happen time and time again. Most of the staff members are really good but the head nurse or supervisor nurse does not always seem on top of her game - when we ask a question we do not always get a direct answer. They could work on improving their internal organization and communication with families.
anonymous - Family/friend
Memory Care
July 8, 2022
friendly staff
We really like the staff members and cleanliness of the community
S I - Family/friend
Assisted Living
July 7, 2022
It's a Been a Work in Progress
Our experience wasn't the greatest from the move in and after settling in. The medication management for our loved one could have been more consistently delivered at specific times instead of whatever time the community choose to deliver these medications. The community was able to work with the family to get this complaint handled for the family after a few reminders by the family though.
Janet T - Family/friend
Assisted Living
June 9, 2022
Great fit for mom
We chose The Ivy at McKinney because the food served is more like my moms home cooking and she fit in well with the crowd here. The value for the money is excellent especially for everything we get. Every apartment has their own washer and dryer which has been a big plus and the staff will come help her with laundry when needed. It is more like apartment style living, they offer more independence if you want it but also have care available. The atmosphere is very friendly especially the residents, it is more middle class and there are always people out and about. I would definitely recommend the facility to others.
Sarah G - Family/friend
Assisted Living
January 23, 2022
Horrible Place!
Worst place ever!!! This place is absolutely a mess. We had such a bad experience from the beginning. They kept making mistakes with my dad's medication repeatedly. The lead nurse [name removed] is very disorganized and unprofessional. I went to the place and requested his medication log and she didn't want to give it to me, gave me all these excuses, I spoke with the director [name removed] and got meds list and log. They had wrong timing for a couple meds. [name removed] said they were going to fix it on their system and email me a copy. Well she never did, I emailed her and also texted [name removed], and they both ignored me. So, yes, the director [name removed] is also very unprofessional and careless. They also lied one time when they gave my dad his meds at the wrong time and they said they didn't, but we had a camera in his room so we knew they were lying. [name removed], one of the medical techs was also a mess and was rude to my dad many times. If you truly care about your loved one please find another place for them.
Anonymous - Family/friend
Assisted Living
January 6, 2022
Bad experience
Our LO was in the assisted living facility for a couple of months until we decided to take him out due to several mistakes, from his nutritional plan to his medications (dosages and times). The staff seems very disorganized, there is a lack of communication, they blame each other, there is no accountability. From the nurse, med techs, front desk etc. I would never recommend this place to anyone, they can’t be trusted.
anonymous - Toured community
Assisted Living
December 6, 2021
Our tour experience
Our family had an in person tour and right away we did not really care for the community, we just knew from what we saw it was not going to be the best fit.
Anonymous - Toured community
Assisted Living
June 30, 2021
My Review of The Ivy McKinney
I like the community. The people were nice. Good for an older person. The layout was nice with nice sized rooms.
Anonymous - Toured community
Memory Care
March 6, 2021
loved the unit but wasn't shown exercise room, which is a must-have, pretty small population, and concern about mem care being in separate building
Response from The Ivy of McKinney
May 27, 2021
Thank you for the feedback. If you still have questions and concerns, please feel free to reach out at 972–351–8888.
Suzanne Glenn - Family/friend
Memory Care
June 1, 2020
A good provider of respite care
My husband was there for a four day respite stay and they were fine. The staff were good and took care of him. They administered his medications. He seemed to enjoy his stay there. The food was good. The appearance of the community was good and the rooms was fine. It was close to our home, family, and friends. The other residents that lived there seemed happy and pleased.
Linda Shelton - Family/friend
Memory Care
May 28, 2020
We Recommend The Ivy for your loved ones
I cannot say enough good things about this facility .
My sister has been a resident in assisted living since August 2019 ..
To say it was easy for her to leave her home is impossible..
But the care and love she is receiving is so wonderful ..
The staff from the administration to the dining room help are great ..
we have come to know all of them and feel they are a part of our family ..
[Name removed] is doing so good under their care and their love for her .. and her love for them grows stronger each day !! She realizes the challenges they face each day !!
We had our concerns when there was a change in owners .. but I can honestly say the transition has been remarkable..
To have so many individuals in one place who are there for the residents is awesome .. Thank you to all of the staff for your dedication in keeping the residents safe during this pandemic .. we know what you have been through to obtain their safety .. you are appreciated more than you will ever know !! God Bless you all !!
Response from The Ivy of McKinney
May 27, 2021
Thank you for the kind words! We are all a family at The Ivy and we all work hard to provide the best atmosphere for your loved ones.
Anonymous - Family/friend
Memory Care
February 6, 2018
Wonderful staff
We recently moved our mom into The Ivy of McKinney and could not be happier. The staff is wonderful-very caring and professional. The apartments are very comfortable and accommodating. Everyone we have dealt with has been very friendly and helpful. Our mom loves it and she is a hard sell! We now have peace of mind!
Response from The Ivy of McKinney
May 9, 2020
Thank you for the amazing feedback We strive for excellence at our community, and our team works hard to provide the best care and service for our residents and guests. We really appreciate you taking the time to share your experience with us!
Nate Reid - Industry reviewer
Memory Care
February 3, 2018
Great community for older adults.
I always have a great experience at The Ivy. The environment has a fantastic vibe. The staff is amazing. They keep the residents busy with many brain stimulating activities. [Removed] are the queens of customer service.
Response from The Ivy of McKinney
October 30, 2018
Your feedback is greatly appreciated as we strive to provide the best experience for our residents and guests each and every day.
Anonymous - Toured community
Memory Care
January 3, 2018
Tour Felt Rushed
I toured here, and while the people were nice enough, the tour felt rushed. I also felt that the foyer was dark, with many of the residents gathered, but not really doing anything. It just didn't seem as lively or as bright here as I would like, so I decided it would not be the best fit.
Response from The Ivy of McKinney
October 30, 2018
Your feedback is greatly appreciated as we strive to provide the best experience for our residents and guests each and every day.
GloriaH - Toured community
Memory Care
October 27, 2017
Toured
Came to tour this facility on the weekend and when i first walked in the activity director was doing an activity in the lobby and it looked like everyone was having fun, especially her. I immediately felt at ease and I hated to interrupt the activity but she was just finishing up and seemed excited to tour us and made us feel welcome. Place is a little older than some I've seen but had a feel like home not like a lot of the others that feel like hotels, nice common areas and nice grounds. Rooms are nice and have washers & dryers. I was looking for my mom who really isn't ready to move, but if she was, this place would be on my list. Just felt comfortable and inviting.
Neighborhoods around The Ivy of McKinney
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Tips for evaluating your community options
Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:
Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.
Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.
Know the Texas regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Texas regulations for Assisted Living.
Frequently Asked Questions about The Ivy of McKinney
The Ivy of McKinney offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored The Ivy of McKinney 5.7 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (972) 351-8888 to reach a resident at The Ivy of McKinney.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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