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The staff is extremely helpful and friendly. They never make you feel like you are bothering them. My mom feels so comfortable with all, especially [name removed] who is the director. My mom is in a 1 1/2 bath apartment and it is the perfect size for her and what she needs!

Lucas Court has been a positive experience for our family. The administration and staff have been very helpful and they genuinely care about the residents and families. I love that they are easy to communicate with and make sure the facility is staffed to meet the needs of the residents.

I joined Brookdale Lake Shore Drive in January after moving from out of state to join my daughter in Chicago. Right from the very start, Brookdale assured me that there would be a place for me and support from day one, even if my things weren't there yet. They worked closely with me to navigate…

My Issues are they have changed Directors twice within a year and new Activities Director. All residents very welcoming and warm! They increase rent every year. Overall I am pleased for my brother to be there and he has acclimated and making friends. One other issue is the bathrooms do not accom…

The staff there is first rate! [name removed] was previously living at another assisted-living facility. Definitely not the same quality staff. The people at Waterman have been helpful, knowledgeable, responsive. Anytime I have to call or have questions or need extra help, they are quickly avail…

I placed my mother in the memory care/assisted living area of Danbury. She has her own "apartment" where she sleeps, watches TV, and showers. The furniture in the room is all her's. The staff, with some exceptions, have been great. They treat each person with dignity and call each one by their f…