Senior Care on Market Street

My husband is in memory care. He is treated like family at Autumn house. They have activities, entertainment and are always watched. I am called of he falls or sick and told what happened and the care he has received along with lots of hugs and kisses(the best medication).

The building may not be as pretty as other facilities. However it is very home feeling and that makes a big difference. Staff are friendly and all said hello when I was there. Other residents told me they love it here.

I sure would recommend Autumn House for others. The staff are really great. There is really a feeling of one big family. My sister and I would both like to go to Autumn House should the need arise. We ate there with our friend and were impressed with the food selections and the friendliness of the food servers.

My loved one is currently a resident at Autumn House East. The cleanliness and friendliness are great. The staff and care services are very good. The food, however, is horrible. It is almost inedible. If food is not important, I would definitely recommend Autumn House East to others.

The staff from the beginning have been excellent. They really helped us during the whole process. They are always available and able address our needs. I highly recommend Autumn House East.

In short, they were amazing! All the way up until her passing on [date removed] She's with Jesus now so it's bittersweet! I'll see her again! Some of the things I liked about Autumn House West: Catered to her every need. Communicated with me and kept her privacy when people would call or visit. (They didn't tell anyone about her dementia, had to ask me her POA) . Clean rooms! . Internet for their gizmos and gadgets... Plenty of activities! She was a Bingo queen! Made lots of friends even though she was only there for 8 months; the staff practically forced her to participate once she was settled in! Haha! It took almost 2 months but she "surrendered" and ended up really enjoying herself! They were compassionate about her every need. Frequent trips for the residents to do. Residents (as long as not a "flight risk") would have freedom to walk to the stores downtown. (CVS, dollar general, local shops!). Left her alone if she wanted. Allowed cell phones and iPads and most creature comforts we take for granted. Lastly, it didn't smell bad! ANYWHERE. [name removed] is running an amazing place.

My loved one was previously a resident at Autumn House East. This was a great place for her.

The staff has been wonderful. As I walk through the facility I hear them in the residents rooms. They are caring and empathetic. When I visit my husband they make a point of saying hello and tell me how he's doing. They've been responsive to any concerns. This goes for the administration as well. The facility is clean. The move in process was easy. I haven't had the food but my husband quite often mentions how good the food is. I would recommend this facility to others.

What our family likes the most about the Autumn House East community are the staff members working there. Based on the experience we have had so far, we would recommend this community to other families.

I toured Autumn House West when seeking Assisted Living for my loved one. The tour and the facility were great! The cleanliness and friendliness were very good. The atmosphere and my tour guide were great, also!

We've had an overall great experience with Autumn House West. The staff are very friendly, rooms are nice, and it's an excellent value for the money spent.

They were fabulous. They worked well with each other, and addressed any issues or concerns that we had. They activities everyday. It was recommended by A Place for Mom. it was a great community, and was very diverse. The staff was great, and the residents were fabulous. It was a great experience. Overall, I would recommend to other families.

Our loved one unfortunately was only there for about 3 days before he passed, but [name removed] who we dealt with during the move in process was wonderful and very helpful. All of the staff we did work with were absolutely wonderful.

Before moving in the facility we were told that Autumn House East would provide outings to stores and transportation to Dr appts. In reality, they do NOT!

They did have some recent staffing changes but the all the staff members have been very helpful and understand. The activities do change a lot they do have some good ones Monday thru Friday but not much over the weekends, we do wish they had a little more things to do to keep them busy. Our loved one says the meals are very good but they do give portions. They do bring the residents breakfast in the morning to their rooms which we think is great.

The move in process and apartment our loved one has is very nice. Our loved ones apartment has a stackable washer and dryer so she is able to do her own laundry. Her apartment gets cleaned once a week but sometimes in the big general areas the rugs can get a little dirty but with the amount of traffic going on we do understand it is hard to maintain it perfectly. Our loved one gets three meals a day delivered to her room and for the most part it is pretty good. They have a lot of different activities going on, there is live entertainment every week, bingo three times a week, physical therapy, exercise classes and a really nice library with a lot of books. They also have a really nice inner the residents can go sit at and enjoy the nice weather.

Everybody at Autumn House East has been so friendly, and so good to our loved one she absolutely loves them and the care givers. She is enjoying playing bingo, going to their Church services and doing arts and crafts which she is really proud of. She absolutely raves about the meals and dining service and based on our families experience we would definitely recommend this community to other families.

This is a very nice place. The friendliness of the staff and they are willing to help stand out to me. The staff were right on anything that we needed. The staff communication was great and they were willing to work with us and were able to answer our questions. There are three meals a day served and the resident have choices of meals to choose from.

We toured Autumn House East, it was a nice facility and it would have given mom a lot of room to roam if she would have been up to it. Her budget wouldn't have allowed for her to stay in the room that I liked. It was also an older facility, so it reminds you of a dungeon or an old hospital. If we would have needed to, we would have had to come up with more money. It was also further away, out of three children the community we chose was closer for two of us, whereas Autumn House would have been further for all of us. I liked the staff here and the activities director they introduced me to. The dining and activity room were wonderful and beautiful. I also liked that they broke down the lunching room into separate groups. Everything was clean and nice.

Overall we have had a good experience at Autumn House West. I would tell others just make sure you have all of the information before moving in.