Mercy House

My dad has gained up to a healthy weight. He's not as depressed as he was in other places he has stayed. His laundry and room are always clean. The kitchen is always open and busy. Meals smell and look great. All the staff make you feel like you are welcome to visit, conversate and ask questions. None of the staff have ever been rude to me. I'm always informed about what is going on with my Dad. I feel that I made the best decision in choosing the Mercy House for my father.

Mercy House Victoria is small, but the staff there are very attuned to the needs of the residents there and that is why I would rate them as a 5 for all the categories. Based on the experience we have had, we would definitely recommend this community to others.

Their staff is exceptionally kind and seem to love the residents like family.

I think they do a good job and residents seem peaceful there. I picked Mercy House because they gave insulin injection where the others did not. I would recommend others.

I highly recommend Mercy House to other families. I like the staff and the management there. They have gone above and beyond to take care of my husband.

The tour experience with The Mercy House was great. My drawback for them was shared rooms. For mom, I knew that wouldn't work.

The overall cleanliness of the community was one of the biggest things that stood out to us as well as it being a smaller scale community. One of the things we were looking for was efficient medication management and we thought they provided that pretty well here. If Mercy House Waco fits your loved ones individual needs we would recommend them.

I would recommend it to others. I like that it's a small community, and they're very friendly. In general the facility is old but clean and adequate. The exercise outside area is nice as well. They just changed ownership from Sodalis to Mercy House, but as far as I know so far things have not changed yet.

our experience with The Mercy House has been a very good one. everything is very good with my sister there, I would give them good ratings across the board. she likes it there. they made the move in process very smooth and an easy transition. the staff went above and beyond by physically helping her move in; they carried all of her belongings in that day.

We chose Sodalis because it was recommended to us and we looked at it was exactly what we needed. The director has been here 9 years, she is top notch and very energetic. She is always accessible which has been great. If one of her staff calls in and they can't be there, she steps right in. The activities director is over the top and has a very bubbly personality and is great at what she does. We are very pleased with our experience and would definitely recommend them to others and already have.

SODALIS WACO IS A VERY HOMELIKE COMMUITY. NESTLED AMONGST THE TREES GIVING THIS BUILDING THE FEEL OF BEING IN THE COUNTRY. THE STAFF GOES ABOVE AND BEYOND TO MEET THE NEEDS OF ALL THEIR RESIDENTS. WITH SUCH A SPECIAL POPULATION OF RESIDENTS IT TAKES SPECIAL PEOPLE TO PROVIDE CARE AND SODALIS WACO HAS SUCH AMAZING STAFF.

The staff is very caring and attentive to the residents that live there. The residents are always in the middle of an activity and are happy and laughing. Just this morning they had a live band for the residents and they were singing and dancing. This seems like a wonderful place for anyone with Dementia and Alzheimer's to live.

This community was fine it just came down to the price at the end of things.

Overall everything is going well. It's a smaller unit, which is helpful as far as care is concerned. I've not had much interaction with the staff, but they've been very nice. They keep me informed and updated. I hope my loved one can stay there for as long as she needs to.

The staff keeps me and my family updated on what's going on with our loved one. They're really on top of things. They're very patient with our loved one, and friendly. It seems like they have activities going on daily. Our loved one is gaining some weight, which we've been pleased with as that can be a challenge with memory patients. There's really nothing I can think of that we would change. I would definitely recommend this community.

We really enjoy how the community is smaller so it offers that more one on one time, and every time we call the staff always know where our loved one is and what she is doing. The place is also very clean.

Sodalis Waco is an intimate 16 bed memory care community. The staff are very attentive to their residents' needs and truly care for them as if they were their own family. Sodalis offers homestyle meals and activities based on each resident's abilities and preferences.

The staff here is just amazing and they care for their residents like they were their own family! The wonderful memory care community is in the most picturesque location in New Braunfels... just a hop, skip and a jump from both San Antonio and Austin. I highly recommend this community!

My loved one has been doing great every since we moved her in. The other place kept her locked in her room and not able to move around much. Here she is free to move around and go outside. She is happy and healthy. I haven't seen her look this great in years. The staff really cares and loves the residents. true heros!

Ive had the best experience with Sodalis my grandmother lives there and i couldn't of picked a better community for her to live in. The staff is amazing they are always loving on grandma and making sure she is well taken care of. They are always planning music and singing to her. My grandmother is at the end stages of Alzheimers's and the engagement is geared around the different needs of the residents which is so awesome. The management team is amazing also they are always keep me updated with her care and they are always there to answer question. I would highly recommend Sodalis for your loved one.