Lorien Health Services

I wanted to express my heartfelt gratitude for the exceptional care provided to my gmom during her time at Lorien Bel Air. The compassion, kindness, and professionalism demonstrated by the entire staff were truly remarkable. From the moment she arrived, it was clear that her well-being and comfort were top priority. What sets Lorien Bel Air apart is the genuine concern and dedication of the caregivers. Every staff member, from the nurses & aides, dining & activities teams, laundry & maintenance staff, treated my gmom with respect & dignity. They took the time to get to know her as an individual, learning about her preferences and interests. The compassion and support extended to both my gmom and our family were immeasurable. The care and kindness shown in her final days is something we will always be grateful for. Thank you to the entire Lorien Bel Air team for all that you do! While losing a loved one is never easy, knowing she was in such capable & caring hands brings us comfort.

Actually [name removed] passed on [date removed] but until then we were pleased with the care Lorien Mt. Airy provided. Any questions or concerns we had were always answered or addressed. Based on the experience we had with this community, we definitely would recommend them to other families.

My loved one is currently a resident at Lorien Harmony Hall and the experience has been mostly great. The friendliness, staff and care services are great. The music and activities are also great. I would recommend this facility to others.

Everyone we have worked with or come across have gone above and beyond to help and accommodate [name removed]. They have been extremely helpful in working with the family and trying to make [name removed] feel at ease. It is not an easy transition for anyone in that situation but I don't think you can find a better caring staff. The one drawback he knows of...the poor ladies at the front desk need those blinds installed they are being blinded when it's sunny.

The facility does not provide the same value aesthetically or for food choices for level 5 care patients on 3rd floor. The entire staff was awesome. When dad passed they sent a sympathy card with all signatures of those who interacted with my family. The facility also has a movie theater, which I felt was a plus too. The other nicety is that you can visit your loved one at anytime and spend the night if you choose to. Very caring staff overall...

My mother is currently a resident at Lorien Harmony Hall. I chose Harmony Hall because of the staff. The staff are incredible helpful, patient, and caring. The food is good! I have eaten there several times. I would definitely recommend Lorien Harmony Hall to others!

This facility is a great care facility, from [name removed] helping us with a difficult decision, to nursing care and [name removed] to help our mother feel comfortable and mingle with others. Take action for your love one, and having them enjoy this great facility.

Positive, friendly, comprehensive, communicative. The caregivers and staff are very nice! However there always seems to be a shortage of caregivers.

I am very impressed with Harmony Hall. My husband is getting great care. The quality of food is so much higher than his last place. His social life is so much better. Families have been taken into account with so many spaces to gather. A cafe and coffee shop makes it easy to stop by for short visits. There are lovely spaces that accommodate larger groups. The facility has adoctors who come in regularly, and a nurse practitioner is there 24 hours a day. My husband already had several specialists in the area, so Harmony Hall has a transport service for that. My youngest grandkids even went to a movie with my husband in the really nice in-house theater. There is beautiful green spaces are available, too, and a chapel. I am so relieved to have him in a place where he is treated as a whole human being, and not just a patient. My husband has had several life-threatening events in the past year and a half. These events, including at least two strokes, left him very disabled. He can't walk and only has use of one arm, but his mind is not bad. The facility has many levels of care, so he is basically getting the same nursing care as in a skilled nursing facility, but at the same time, has a small apartment, restaurant like food services, and many opportunities to meet people and to keep his mind active. A nice bonus is that the local college sends nursing students there for practical experience, so supervised young people are always happy and excited to help out.

I'd say all 5s so far. Staff very understanding with resident's adjustments to new surroundings. Value for cost particularly excellent from other options I have seen. Based on the experience we have had so far, we would definitely recommend the Lorien Elkridge community to other families.

This was our second experience at Encore and it was just as pleasant as the first. Everyone of the staff was professional, but friendly. The facility was always clean. Food was exceptional. Physical Therapists and Occupational Therapists were encouraging, very positive, and constantly pushing to improve performance. The Nursing Aids were kind, prompt, gentle and caring. Extra activities for all residents included seated exercise classes, Parkinson exercises, crafts, bingo, seated yoga, professional entertainment in the lobby, religious services, and even a happy hour every week. Nobody wants to need a rehabilitation facility, but when you do need one, Lorien Encore should be your choice.

We used Lorien Bel Air for a respite stay for my loved one and everything about our experience at this facility was great. The housekeeping was very efficient. The move in and move out process was easy. The cleanliness, friendliness, care services and staff were great. Communication with the family was a challenge. Overall, I would recommend Lorien Bel Air.

My mother enjoyed herself interacting with the residents and staff. I would recommend it as a great place for mom or a love one who needs assistance. We picked this community, because I seen it advertised, research on computer and a tour, liked what we saw.

My loved one is currently a resident at Lorien Harmony Hall and everything has been great here. The staff works well together to provide a safe, friendly, and complete care network. It's a wonderful community environment! I would recommend this facility to family and friends.

When visiting my grandmother, the building was beautiful. There was live entertainment for all. And every staff member that passed by smiled and said hello.

I am happy to be in a place that has a Parkinson's support group. I am happy to have access to information and people that I can relate to.

I've been performing music for the residence at Encore Ellicott City for a number of years, and the activities and administrative staff are extremely friendly and passionately hard working. You can tell they love their job and the smiles on the residents faces reflect this!

There was one issue regarding cleanliness of my loved one's bathroom, but they immediately addressed it after I complained. No further issues since then. My loved one seems to be well taken care of, neat and clean. Her hair is done. Her bed is always made up. The staff are always working when I visit. Sometimes they are sitting with the patients in the community space, keeping them company. My loved one does complain about the food sometimes, but she can be hard to please.

What we really like about Lorien Harmony Hall is that I feel she is well cared for, and she is comfortable and safe. Harmony Hall isn't the newest or most modern of the facilities I toured, but ultimately I chose it because of the staff. They are incredibly friendly and caring. They all love my mother, and take the time to get to know her, and we would absolutely recommend this community to other families based on the experience we have had.

Very nice tour. Not a bad place but they probably have very little help as well. It is not as new & shiny as [facility name removed] but that doesn't mean anything!