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7.2
Review Score
6400 Burlwood Rd, Charlotte, NC 28211
5 for all categories! We were very pleased with Stonehaven. Definitely pleased with the fact that there is a small number of residents there. That means more one on one supervision. Nursing homes don't...
This beautiful 3,400 Square Feet, 5 Bedroom home sits on a 1/2 beautiful lot with a large Den and Living Room -each with its own Fireplace. Two dining areas and a large Screened-In Porch overlooking the beautifully landscaped back yard.
10408 Avondale Ave, Charlotte, NC 28210
My loved one was previously a resident at Senior Retreat at Park Crossing. The care staff were wonderful, they were very nice. Unfortunately, I do not feel like they were given what they needed to provide...
Senior Retreat at Park Crossing is a gorgeous 3,300 square foot ranch home in the Park Crossing Neighborhood near CMC Pineville in South Charlotte. The house has 6 Private Bedrooms and 4 Full Bathrooms. Our monthly rates cover the monthly rent/room, all utilities (including house...
7219 Folger Dr, Charlotte, NC 28270
All is well for my mother since her move to this community. It is a very nice place, and she is being cared for very well. I'am pleased with all they have done for us. She is safe and in good hands at this...
Senior Retreat at Lansdowne is a licensed Family Care Home located in the Lansdowne Neighborhood in South Charlotte 5 houses off of Providence Road. We accept Seniors Only considered 'Independent' or 'Full Assisted Living' with some slight to moderate Dementia. Our ranch home has approximately...
Review Score
15 reviewsOut of 10
5 star
34%
4 star
27%
3 star
20%
2 star
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1 star
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A Place for Mom has scored KW Operations, LLC with 7.2 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, KW Operations, LLC has 15 reviews with an average "overall experience" of 3.8 out of 5.
5 for all categories! We were very pleased with Stonehaven. Definitely pleased with the fact that there is a small number of residents there. That means more one on one supervision. Nursing homes don't have enough help and Stonehaven gave our family peace of mind, knowing or family member was being looked after. I give a lot of credit to A Place for Mom. I spoke with [name removed] at a Place for Mom. Without her help, I would have never known about this place. I'm grateful to her, as this was a perfect place to place my brother.
5
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5
Senior Retreat at Stonehaven in Charlotte, NC
4.3
(3 reviews)
Very impressed with this community!!! The staff was excellent for my mother and really took personal care and new everything about her. The property is beautiful and located in a gorgeous neighborhood just east of Southpark Mall.
5
5
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5
Senior Retreat at Stonehaven in Charlotte, NC
4.3
(3 reviews)
Senior Retreat is a wonderful place for my dear wife! I love the concept of a family home. Having a maximum of 6 residents insures a favorable ration of staff to residents. The management is very accommodating to special needs and preferences and the staff is surperb. They go out of their way to provide loving care and are so considerate to the family members of the residents. I can’t be happier with Senior Retreat and recommend it highly!
5
5
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5
Senior Retreat at Park Crossing in Charlotte, NC
3.0
(8 reviews)
We had chosen this community for respite care for mom and I'm so glad we did. She had a wonderful time there. The home had just opened up so there was only 1 other resident there so there wasn't much socializing going on. But mom loved the caregivers and talking to them they were nice and friendly. It is a lovely place nice and clean. The food was wonderful. She actually said that since it went so well if she had to move into assisted living she would want to move there
5
5
5
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5
Senior Retreat at Park Crossing in Charlotte, NC
3.0
(8 reviews)
I almost don't want to let people in on such a treasure in Charlotte... This place is amazing! I am thankful everyday that we found Senior Retreat! My mom's health has improved tremendously in just 2 weeks!
5
5
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5
Senior Retreat at Lansdowne in Charlotte, NC
4.0
(4 reviews)
My loved one was previously a resident at Senior Retreat at Park Crossing. The care staff were wonderful, they were very nice. Unfortunately, I do not feel like they were given what they needed to provide proper care for the residents. I will say though, they did do the best that they could with what they were given. However, if things are still currently being run under the same ownership/management that we experienced, I would not recommend to others.
Senior Retreat at Park Crossing in Charlotte, NC
3.0
(8 reviews)
Senior Retreat at Park Crossing has been very good so far. It is the 2nd home of its kind owned by a Charlotte home health care agency. It is in a nice neighborhood, has six bedrooms, a games room, large living area, large screened porch dining room and eat-in kitchen. The staff are licensed caregivers, very nice, seem competent and prepare nutritious meals in addition to administering meds to the residents, caring for their health, and grooming needs. It is always clean and tidy. There are some scheduled daily activities, and an activities director who makes an effort to incorporate the residents’ interests into the planned activities. They have puzzles, TV, crafts, monthly family meetings. Also, they also have a relationship with UNCC. Students of the gerontology program visit once a week to work with the residents. The place is comfortable, intimate, and family oriented. We are satisfied so far and would recommend it to others.
4
4
4
4
4
Senior Retreat at Park Crossing in Charlotte, NC
3.0
(8 reviews)
All is well for my mother since her move to this community. It is a very nice place, and she is being cared for very well. I'am pleased with all they have done for us. She is safe and in good hands at this care home.
4
4
4
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4
Senior Retreat at Lansdowne in Charlotte, NC
4.0
(4 reviews)
The Caregivers are attentive and I know my mom is well cared for. You are able to go visit anytime of the day. They keep the care home immaculate. The food is homemade and tastes good. Things are working out wonderfully and I would recommend this home.
4
4
4
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4
Senior Retreat at Lansdowne in Charlotte, NC
4.0
(4 reviews)
I was OK with the facility and the staff they did the best they could but they were not given what they needed to actually run the facility. The owner is just in my opinion a Businessman, who only wants to make a buck. He doesn't care about his staff or the patients. He's a slick talking businessman, and I would never ever trust him at all.
3
5
5
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2
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3
Senior Retreat at Park Crossing in Charlotte, NC
3.0
(8 reviews)
I toured this facility and didn't really care for it. It seemed very dated and not what I would call super clean. Very average.
Senior Retreat at Stonehaven in Charlotte, NC
4.3
(3 reviews)
This facility is full.
3
3
3
3
3
Senior Retreat at Lansdowne in Charlotte, NC
4.0
(4 reviews)
Any place is better than this. Glad to be out! Lousy care and our family member diminished quickly in physical and mental capacities while residing there. What a mistake! My advice is to look elsewhere.
1
1
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Senior Retreat at Park Crossing in Charlotte, NC
3.0
(8 reviews)
We were instantly sold. We liked the idea of a smaller environment where needs could be met. Turned out to be the worst mistake we ever made. An absolute nightmare of an owner. Immediately started raising rates, and every few weeks, raise them again. Drastically. Caregivers quit constantly. No activities. Our loved one left alone in her room all the time. An owner who only cares about dollar signs and shockingly condescending to family members. Lacked complete empathy.
3
1
1
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1
Senior Retreat at Park Crossing in Charlotte, NC
3.0
(8 reviews)
Important to know, the owner will tell you whatever you want to hear to get you in the door, and once you’re in, hike the rent drastically, have no activities, high caregiver turnover (they quit constantly), and is rude, disrespectful, and uncaring. Not to be trusted.
1
1
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1
Senior Retreat at Park Crossing in Charlotte, NC
3.0
(8 reviews)
There are 3 total KW Operations, LLC Facilities.
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